Great
295 reviews
FrontHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 183 reviews with 5 stars · Clear filters
Lemaire
Posted
Bon outil collaboratif en constante évolution et prenant compte des demandes de ces utilisateurs. Cependant, toujours le défaut de langue ;) et l'intégration Office/Outlook n'est pas parfaitement faite sur le point des réunions ( Modification , proposition nouvelle horaire ( Outlook ).
Louis
Posted
Front is very easy to use and helpful !
Lynne
Posted
I find zoom very easy to use
Tara
Posted
We love the features in Front for connecting an email to Asana tasks, reminding or snoozing for a specific date and time, ability to @mention members of our team in comments, and share inboxes. Creating canned responses for common answers to customers is very easy and convenient to access.
Claire
Posted
Love this platform. Never had any issues. It's great--especially when you can get other team members to use it and the entire office uses it.
Io
Posted
As a customer support professional, I've used a lot of different communication systems. Front is by far the best and most efficient way to respond to customer inquiries; I especially am obsessed with the link generation that allows me to link emails to one another and clearly display when something is a duplicate inquiry, as well as the comment feature and the ability to share email drafts. Mind blown. It's one of the many things that takes my current workplace above and beyond in terms of productivity and efficiency. When I email in to a customer support network, I really, really hope they're using Front!
Bruce
Posted
Intuitive. .
Ravon R.
Posted
Front has everything I need to get the job done efficiently. I know where to find all the information and there are plenty of tools for me to stay organized.
