Jose P.
Posted
Horrible customer service
They never answer phone calls, I've left 2 messages and they don't return my calls Emails are not responded either. Stay away from them

Average
63 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fresh Trends is a fine piercing jewelry brand, founded in 2003 and still a family owned small business. We started at a dining room table in Palm Beach, Florida, as one of the first online body jewelry retailers in the country. Today, every piece is handcrafted to order in California in solid 14k or 18k gold and 950 platinum, never plated, and sized for the piercing it is made for.Our collection covers nose, septum, belly, ear and cartilage, lip, nipple and intimate piercing jewelry, with real diamonds and gemstones in everyday places. Every piece is nickel-free and hypoallergenic, designed for sensitive skin, healed piercings and everyday wear.Because each piece is made after you order, we offer free Piercing Advisor sizing help and our Perfect Fit Guarantee: if you used the Piercing Advisor, any needed alteration is on us. Choose your gold color, size, gemstone and setting, or ask about a custom design.We use recycled metals and plant a tree with every order.We read the reviews customers leave here and respond to them. If something is not right with your order, email [email protected] and our customer care team will help. Customer service is available Monday to Friday, 10 AM to 4 PM Eastern.
Fresh Trends Fine Jewelry (freshtrends.com) has 63 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
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Jose P.
Posted
They never answer phone calls, I've left 2 messages and they don't return my calls Emails are not responded either. Stay away from them