Excellent
1,217 reviews
FreshpetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 180 reviews with 4 stars · Clear filters
Sherry
Posted
Archie eats it; the other dogs would like it as well, I am pretty sure.
Response from Freshpet· Feb 12, 2026
Hi Sherry, your review made our whole team smile. We're so happy Archie is loving Freshpet. Thanks for the 4 stars. 💚🐶
Graciela
Posted
So far everything is good. Bailey loves the food but I do think he prefers the shredded chicken over all.
Response from Freshpet· Feb 11, 2026
Hi Graciela, thank you for the pawsitive feedback. We're so happy that Bailey is loving Freshpet. Thanks for the 4 stars. 💚🐾
HARMON/DONNA L.
Posted
Food still is super processed
Response from Freshpet· Feb 10, 2026
Hi Harmon, thanks for reaching out. Here at Freshpet, we do not use any preservatives in our recipes whatsoever. Our formulation of natural ingredients, our cooking process, our specialized packaging, and immediate refrigeration all work together to keep our recipes fresh. We're always available if you require any further information. -Sophie
David H.
Posted
A taste my dog likes...
Response from Freshpet· Feb 10, 2026
Hi David, thanks for the 4 stars! Reviews like yours make our day pawsome. 💚
Jill
Posted
Ross is incredibly picky with food. Finding something he's excited to eat has been a challenge. When we first introduced Fresh Pet he would clean is bowl immediately. Now a month in he's not as quick to eat it, but I think that's just how he is. He still enjoys all of his flavors and I'll continue to order it.
Response from Freshpet· Feb 17, 2026
Hi Jill, we're glad Ross still enjoys our meals and that we've earned your trust. Getting a picky pup's stamp of approval is no small feat! Thanks for sharing your experience and being part of our pack. 🐾💚
James
Posted
My Cavapoo will sniff and pass on the Beef and Chicken. Could be the liver that is in it. I will customize my next order and drop what she does not like.
Response from Freshpet· Feb 18, 2026
Hi James, we’re sorry to hear your Cavapoo didn’t enjoy our recipes. Please know a member of our team will be reaching out soon to help. -Nicole
Yolanda P.
Posted
The convenience of auto delivery ensures Pistol will always have fresh delicious food. I have to add deli sliced chicken or turkey, but he eats it pretty quickly. He won’t eat dry food at all anymore. So thank you!
Response from Freshpet· Feb 9, 2026
Hi Yolanda, thanks for the pawsome review! Hearing that Pistol enjoys his meals makes our tails wag! We're always on the ball with delivery. 💚🐶
Judy
Posted
He loves the food unfortunately he has been diagnosed with early stage kidney failure and put on prescription renal dogfood.He also has a collapsed trachea which worsened and is now taking medication for that. I doubt that I will be able to taking him off of either.
Response from Freshpet· Feb 9, 2026
Hi Judy, we’re so sorry to hear about your pup’s diagnosis. If you ever need help reviewing ingredients or exploring recipes that may better align with your veterinarian’s guidance, please don’t hesitate to reach out. We’re always here to support you both through his changing needs. Sending lots of love to you and your sweet pup. 💚🐾
