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371 reviews
Fourth FrontierHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Fourth Frontier is a pioneering health tech company that builds and offers products and services for monitoring and improving heart health for people across the world. ------------------------------------------------- Frontier X2, our revolutionary patented product that provides real-time feedback on heart health to users on the move. Take control of your hearth health with the world's first smart heart monitor.If you need more information on our device and would like to speak to one of us regarding that, please book a demo call.Book a demoCalculate your heart score and get personalized insightsTake our quiz
Fourth Frontier (fourthfrontier.com) has 371 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Quadzilla
Posted
Quick concerned attentive help.
Response from Fourth Frontier· Aug 23, 2023
Thank you for your kind words! We're thrilled to hear that you found our support to be quick, concerned, and attentive. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
Ed M.
Posted
I have had the Frontier X2 for a few weeks now and I can say it does an excellent job of tracking my heart rate, breathing rate, and heart strain. The continuous ECG has been a useful tool for assessing a heart beat issue that was going on during exercise. I have looked at the training data and advice that this tool provides and once I start serious training again I’m looking forward to using these features. I did have one issue with the phone app but that was quickly resolved by an email to the Fourth Frontier support desk. Excellent customer service! From what I have seen so far I strongly recommend this device.
Response from Fourth Frontier· Aug 18, 2023
Thank you for your positive feedback! We're thrilled to hear that the Frontier X2 has been effective in tracking your vital metrics and aiding your exercise assessment. We're delighted you're looking forward to utilizing its features in your upcoming training. Your endorsement means a lot to us. If you have any more insights or queries, feel free to reach out. We're here to support you!
Robert S.
Posted
The support team responded few hours after I requested assistance. The advice given was on target and I have fixed the problem.
Response from Fourth Frontier· Aug 17, 2023
We are pleased to hear that the support team responded to your request for assistance within a few hours. I'm glad to know that the advice they provided was accurate and helped you successfully resolve the issue. If you have any further questions or encounter any more challenges in the future, please don't hesitate to reach out to us again. We're here to help. Thank you for sharing your positive experience with us.
Mr S.
Posted
Its a great works well with my Garming watch . After sales support is amaizing if you get a problem they are there for you. Many Thanks
Response from Fourth Frontier· Aug 2, 2023
Thank you for sharing your wonderful experience with our product! We're thrilled to hear that our product works seamlessly with your Garmin watch. We take pride in offering products that integrate smoothly with various devices, ensuring a seamless user experience. Moreover, we're delighted that you found our after-sales support to be amazing. Providing excellent customer service is a top priority for us, and it's heartening to know that we were able to assist you promptly whenever you encountered a problem. Your kind words are truly motivating for our team, and we're grateful to have customers like you who appreciate our efforts. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. We're always here to help.
Mr W.
Posted
Absolutely superb product with customer service second to none.
Response from Fourth Frontier· Aug 2, 2023
Thank you for your kind words! We truly appreciate your positive feedback on our product and the commendation of our customer service. At Fourth Frontier, we are committed to providing top-notch products and ensuring our customers receive the best possible support. Your satisfaction is our ultimate goal, and your feedback reaffirms that we are on the right track. Should you have any further comments, suggestions, or questions, please don't hesitate to reach out. We value your input and always strive to improve our offerings.
Joanne I.
Posted
Very responsive to problems I have been having with my unit. I look forward to having my issue resolved. I have been using my X2 almost for a 10 months issue free- great for people who like to push it hard during cardio, and to be cognizant of needed recovery. Like it so much I bought 2 more for my parents to wear.
Response from Fourth Frontier· Jul 31, 2023
Thank you for your positive feedback! We're glad to hear that you find our support responsive and helpful. We're committed to resolving the issue you're facing and ensuring your satisfaction. It's fantastic to know that the X2 has been serving you well for the past 10 months, allowing you to push your limits during cardio while still being mindful of recovery. Your continued support means a lot to us, and we're delighted you've also chosen X2 for your parents. Should you need any further assistance, don't hesitate to reach out. Keep enjoying your fitness journey with X2!
Mr William M.
Posted
I recently removed my HRM without stopping the activity in the app. I noticed that the data of my activity had not been automatically synced to my activity history. I contacted Fourth Frontier and they helped me with retrieving the data. This company gives superb support everytime no matter the issue.
Response from Fourth Frontier· Jul 31, 2023
It's great to hear that Fourth Frontier provided excellent support when you faced the issue with your HRM data not syncing automatically to your activity history. Their prompt and efficient assistance is definitely commendable. It's crucial to have reliable customer support, especially when dealing with technical matters. I'm glad they were able to help you retrieve your activity data. If you have any other questions or need further assistance, don't hesitate to reach out to them again. Happy exercising and tracking your activities!
JOHN B.
Posted
Its a super impressive product. Then I was really impressed with the onboarding as I am not very technical.
Response from Fourth Frontier· Jul 25, 2023
Thank you so much for your positive feedback! We are thrilled to hear that you find our product super impressive. Our team takes pride in providing a seamless onboarding experience for all our users, regardless of their technical background. If you ever have any questions or need further assistance, don't hesitate to reach out. We are always here to help you make the most of your Fourth Frontier experience.
