Forwardme.comReviews of forwardme.com

Response from Forwardme.com· Jul 30, 2024

Hi Isha, Thank you for sharing your experience with us! We appreciate your patience and understanding during the initial hiccup. We're glad to hear that things improved and that you received prompt and helpful responses from our team. It's great to know that your issue was resolved quickly and that our follow-up was thorough. Providing excellent customer service is our goal, and we're happy we could turn things around for you. We look forward to serving you even better in the future! Warm regards,

Response from Forwardme.com· Jul 30, 2024

Hi Marcel, Thank you for your positive feedback! We're delighted to hear that you found our service good and that your order arrived as estimated. It's great to know that the process was easy and straightforward for you. We're here to make buying from the US a smooth experience, and we look forward to assisting you again in the future! Warm regards,

Response from Forwardme.com· Mar 27, 2024

Hi Ben, Thank you so much for your glowing review! We're thrilled to hear that Forwardme met your expectations and made it easy for you to get USA-only products delivered to the UK. While we aim to provide competitive shipping costs, we're glad to hear that our service was fast and efficient for you. We truly appreciate your recommendation and look forward to serving you again in the future! Warm regards, Forwardme Operation Team

Response from Forwardme.com· Mar 27, 2024

Hi Colleen, Thank you so much for your kind words! Providing excellent customer service and ensuring timely delivery are priorities for us, so we're thrilled to hear that you had a great experience with Forwardme. Your satisfaction means the world to us, and we're delighted that your order arrived safe and sound. If you ever need anything in the future, please don't hesitate to reach out. We're here for you! Warm regards, Forwardme Operation Team

Response from Forwardme.com· Feb 21, 2024

Dear Agrey, Thank you for choosing Forwardme for your shipping needs from the US to Tanzania! We are incredibly grateful for your feedback and pleased to hear about your positive experience with our service. Providing quick and efficient assistance to our customers is a top priority for us, and it's wonderful to know that our team's personal help and responsiveness met your expectations. We're thrilled that you found our service quick, efficient, and satisfactory enough to consider using us again in the future. We look forward to the opportunity to serve you once more and aim to continue exceeding your expectations with every shipment. If you have any further questions, needs, or feedback, please don't hesitate to reach out. Your satisfaction is our goal, and we're here to assist you at every step of the way. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Dear Elliott, We're incredibly grateful for your comprehensive review and delighted to hear about your fantastic experience with our service, especially as a first-time user. It's always our goal to provide reassurance and support to our customers, especially when they are placing their trust in us with high-value items. We're thrilled that our customer support team was able to address all your concerns promptly and effectively, putting your mind at ease. Your positive feedback on our personal shopper feature and the efficiency of our team is highly appreciated. We understand the importance of timely updates and secure packaging, especially for valuable products, and we're glad that our efforts in these areas exceeded your expectations. Our variety of shipping options and additional services are designed to cater to the diverse needs of our customers, and we're happy you found them beneficial. Hearing that your parcel arrived in great condition and that you were satisfied with the packing reassures us that we're on the right track. Your endorsement of our service and the personal shopper option means a lot to us, and we're excited to have you as a returning customer. Thank you for taking the time to share your experience and for choosing us for your shipping needs. We look forward to serving you again and continuing to exceed your expectations. If there's anything more we can do for you, please don't hesitate to get in touch. Your satisfaction is our top priority. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Dear Nabil, We are truly humbled and grateful for your kind words and the time you took to share your experience with us. It's heartwarming to hear that you consider us one of the best shipping companies you've ever worked with. Our team, especially our head manager, strives to provide a service that is not only efficient but also compassionate and flexible to accommodate the unique needs of our customers. We understand that life can present unexpected challenges, and we're glad we were able to support you during your crisis by holding your items and ensuring they were packed with extra care. Your satisfaction and peace of mind are our top priorities, and it's rewarding to know we have met and exceeded your expectations. Thank you for recognizing the effort we put into maintaining transparent fees, providing flexible service options, and ensuring smooth and prompt handling of every shipment. We're thrilled to hear that you find our rates, services, and customer support highly recommendable, especially for overseas customers. Your recommendation means the world to us, and we are motivated to continue delivering the high standard of service you experienced. We look forward to serving you again in the future and remaining your trusted shipping partner. If there's anything more we can do to assist or enhance your experience further, please don't hesitate to reach out. Thank you once again for your support and for choosing us. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Hello, Thank you for sharing your experience and for highlighting what we consider to be the cornerstone of our service - doing what we say. We're thrilled to hear that your purchase arrived 4 days early and that everything went smoothly. Our team aims to not only meet but exceed your expectations, and it sounds like we were able to do just that! We're also glad to know that you found our customer service helpful and attentive. Following up with our customers is an important part of our process, as it ensures that you're completely satisfied with your experience from start to finish. Your satisfaction as a happy customer is our top priority, and we're grateful for the opportunity to have served you. If there's anything more we can do for you in the future, or if you have any further feedback, please don't hesitate to reach out. Thank you again for choosing us and for taking the time to leave a review. We look forward to serving you again! Best regards,