Great
64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business.For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Fortress Security (fortresssecurity.com) has 64 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 52 reviews with 5 stars · Clear filters
Mark O.
Posted
I was pleased with the level of service we received from Fortress. The sales force and service installation technicians, who installed our security system were professional in their work ethic along with simple setup training for startup of the system. I would recommend them for your security system needs.
Duane L.
Posted
Technician was very diligent in completing his job. Thanks
Erin
Posted
They are always there when you need them!
Rodney P.
Posted
Will truly recommend this company for security/surveillance cameras!
Naushaba Z.
Posted
Service so far is good.
Kayla W.
Posted
I started researching an upgrade to our alarm system last April. I was going on vacation and leaving my 93 year old mother with a caregiver. After meeting with three companies I still didn't have what I wanted. My husband was always telling me about the surveillance system our neighbor has. He would be out of the country and watch his neighbor pick up his paper. The police had asked to view his recordings on a few occasions so they might obtain suspect information on crimes committed in our neighborhood. CASES SOLVED!!! Although, his system seemed so high-tech and probably out of my price range, I contacted Fortress Security anyway. I truly believe this is the best business phone call I have ever made. I didn't feel like I was being sold a lot of services I didn't need, but was offered solutions to my unique situation. Most companies would probably consider me a difficult customer. I want perfection, but I frequently change my mind. Every time I contact Fortress for anything, I get prompt, professional service by every single employee, including the GM. I feel like my satisfaction is important because when I call the local office I believe they know exactly who I am and are happy to hear from me. Fortress Security has gone above and beyond in more ways than I would have ever expected. I have NEVER received that kind of service from any other company.
Marcus M.
Posted
Leslie was great! I had no intention to switch over to fortress, was just calling to get more information.Leslie explained everything and made it a no-brainer to make the switch. In fact I have already recommended someone to make the switch to fortress.
Tony G.
Posted
Robert Trahan is an asset to Fortress Security and represents the company well. I spoke with several security companies concerning new service and I was rushed off the phone; that didn't happen with Fortress. Robert took the time to explain the different security plans and equipment that came with each package. Robert was very detailed. I would recommend Fortress Security to friends and family.
