Franklin Machine Products Reviews | Read Customer Reviews of fmponline.com

Franklin Machine Products Reviews | Read Customer Reviews of fmponline.com

Franklin Machine Products reviews

Showing 21 reviews with 3 stars · Clear filters

Sharp & C.
Posted Apr 7, 2020
Good experience
Good experience
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customer
Posted Mar 16, 2020
Difficult to find parts
Difficult to find parts
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Dave M.
Posted Feb 7, 2020
FMP has a lot of great products to…
FMP has a lot of great products to choose from but pricing and shipping is to high. It makes you look at other companies to buy from.
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na
Posted Feb 4, 2020
Needed Order overnighted
Needed Order overnighted, was never placed until I followed up week later.
Response from Franklin Machine Products· Mar 9, 2020
I'm sorry we weren't able to meet your needs in a more timely manner. We do our best to get items shipped as quickly as possible. Please contact Customer Service if there's anything else we can do to improve your experience.
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Eric E.
Posted Feb 4, 2020
Website is not that user friendly
Website is not that user friendly. Its hard to locate some parts when I know you guys carry them. so I would say updating the website to be more user friendly would be great.
Response from Franklin Machine Products· Feb 25, 2020
Actually, Eric, we agree - which is why we're rolling a brand new website in just a couple of weeks! Be on the lookout for the improvements! We're very excited to make your ordering experience even easier.
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Charles Croston NELSON SERVICE & R.
Posted Jan 22, 2020
This used to be a great company to work…
This used to be a great company to work with, however like a all great things this has come to an end. While to uptick in prices might prove to be temporarily profitable, it will come at a cost.
Response from Franklin Machine Products· Jan 23, 2020
Hi Charles - best pricing and service is always what we strive to offer. FMP Customer Service will follow up to make sure you're getting the best pricing available. As always, you can call us at 800-332-2500, email us at [email protected], or Live Chat us on our website. Thank you for your feedback
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AUNTIE ANNES #.
Posted Jan 14, 2020
the # did not match.
the # did not match.
Response from Franklin Machine Products· Jan 16, 2020
Hi - we’re sorry for your experience with AllPoints. Our team has will be reaching out and we hope to get in touch with you soon. As always, you can call us at 800-332-2500, email us at [email protected], or Live Chat us on our website. Thank you for review.
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RUDYS COUNTRY STORE & BAR B Q.
Posted Jan 9, 2020
Good But Pricy!
I love the fact that we can get alot of parts that we need but on some you are just too pricy.
Response from Franklin Machine Products· Jan 11, 2020
Please give us a call next time you need a part and allow one of our dedicated Customer Service representatives an opportunity to find what you need at a great price. Thank you for taking the time to offer your review.
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