FitbarkReviews of fitbark.com

I had a tractive for my outdoor stray cat, and I loved it but the battery only lasted a day. So I got fitbark for extended battery, and I didn’t get any better battery life, it is not tracking very good, and goes offline, so I will be getting rid of the fitbark and will deal with less battery on a far superior device with the tractive. There is no comparison on how much better tractive was than fitbark….

I previously owned a FitBark (old model), lightweight and easy to use, the equivalent of an old Fitbit, so tracking activity (using points, calculated based on how much the tracker shakes) and energy consumed. More recently, I made a fool of myself upgrading to Fitbark GPS. The product performance are terrible. The battery doesn't last long and if you want accurate tracking, it will deplate your phone battery too. The real issue is the tracker itself, with incorrect measurements, and goes offline at random every other day. I had it for three months and been contacting support every other day. Wouldn't recommend it to my worst enemy

Had FitBark for a couple of months. It worked ok. Not as precise of tracking as I would have liked especially to have on our cat but it was ok. Had to switch internet companies and modem. Apparently FitBark isn’t compatible (after much troubleshooting). They refused to refund me the remaining 6 months of subscription even though now the service is literally worthless. It shows the cat all over the neighborhood even though he’s been in the house. The battery constantly drains. Company won’t refund so I’m stuck with a couple more months of worthless service. They have just stopped responding to me and won’t reply at this point. Don’t waste your time and money. There’s better options out there.

Can I give this tracker a or negative rating? Using their system for several months. I was on The phone with them at least once a week trying to get it to work right and then it would work right and then I would call again with a problem the next week. Safe zone: Because The area you can save as a safe zone is A circle It does not work well with a Long narrow yard. Tracking: The system does not have real time tracking. It would let me know that she had left The yard several minutes after she had done so. Sometimes it would tell me that she had left The yard and she hadn't. Very unreliable tracking. Customer Service: Yes they have great Customer Service. I do not have time to call them every week to get The system to work like it's supposed to! Durability: The GPS itself seems to be fairly durable. The zip tie is a pack with The system itself are brutal and break easily. When we needed to attach it to the collar using our own zip ties. We discovered this problem when The GPS had fallen off her collar and I needed to roam our to grow over looking for The GPS. Thankfully it still had battery charge to it, but I needed to find it through a 3rd party GPS locator. I do not understand how this company has gotten such a good rating.

Trying to remove a deceased dog appears to be impossible. We don't need to track his health anymore....help.

I live in a rural area with 10-15 acre lots. I let my dog roam (neighbors don't seem to mind), but worry that she might get lost. So, I bought the FitBark mainly for tracking her location. It seems FitBark mainly markets this device for "activity" and "health". The setup was difficult but finally got it to work. I originally setup the tracker to update every 30 seconds...but noticed that it was updating more like every 4-5 minutes. So, I changed the setting to update in "real time"...which maybe cut down the time to update to 3-4 minutes. Even their own app showed about 3 minute intervals between "pawprints" (updates) along the route we walked. So, THIS DEVICE IS BASICALLY USELESS FOR TRACKING LOCATION. By the time it updates, my dog could be a mile away from where the device puts her. I will be returning it and cancelling my subscription.

I've given this gps tracker and company a YEAR of benefit of the doubt, and unfortunately, it started out as a useless product and never got any better. First I had to go through THREE (3!) devices before getting one that would charge properly because the charging mechanism is so unbelievably unreliable and finicky that it works only about 1/3 of the time. That was straight out of the box. Now the gps itself is so unreliable and updates so sporadically that I can't imagine it would actually help at all if I needed to find my pet. It alerts you that your pet is in solo mode while sitting right next to you and doesn't tell you when your pet has left the perimeter or "safe place" for about 20 minutes, which is more than enough of a head start to ensure your pet will be down the road and around the corner if they do leave. It also doesn't connect to bluetooth reliably, so when in "solo mode" (mistakenly), it runs down the battery so fast that it's anyone's guess whether the thing actually has a charge at any given moment. We had to evacuate in an emergency and the tracker was dead from being in "solo mode" all night while my dog was literally asleep next to me the whole time. The customer service, while available and responsive most hours, will ask you the same questions repeatedly and most of all never apologize for any inconvenience or offer a refund for subscriptions or devices that don't work because of malfunctions on their end. When I was waiting for my four new devices, not one person offered to refund me for the MONTH of unusable subscription time it took to get my new ones. And when I told them how disappointed I was at the waste of money, they barely responded. Most companies would offer some kind of refund for the months that the device was so dysfunctional it was unusable or at least for the long time it was caught up in shipping from their facilities, but not these guys. I'm embarrassed to say I've kept this subscription and device that is almost completely useless for a year, just hoping it would get better and thinking "it's better than nothing." But I've recently come to the conclusion that almost anything else is better than the Fit Bark, even an air tag, which is what I will be switching to now. Feels more and more like a scam since reflecting on the fact that I haven't had a usable device since day one.

One of the worst tech products you’ll ever buy. The concept is fantastic and when it works, it serves its purpose. WHEN IT WORKS. The problem is: the design (cover you can’t take off- plastic straps that are cheap and low quality), the technology (doesn’t work, always down, don’t sync, backdated firmware, and just doesn’t sync) and customer service (while responsive, are clueless and have no idea how to help). So yes. If it works- it will be great. Until they redesign the cover, make sure don’t break your fingers or the actual bit itself