Average
195 reviews
Fit 3DHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Fit3D maintains 3,500+ scanners in 74 countries. We provide an easy and accurate way for business owners to validate their programs and scale member revenue. Many of the negative reviews you’ll see are from former free users unhappy about our move to a paid subscription model. Since 2022, Fit3D has required all customers to pay a monthly service fee—similar to a phone plan, there is both hardware and a service layer involved. As service costs have increased, we've phased out legacy free access in favor of a consistent paid model, which is now standard across the SaaS industry.Current Customers: Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you,Patrick DonnellyGeneral Manager, Fit3DJuly 2025
Fit 3D (fit3d.com) has 195 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Amaya Revilla M.
Posted
It is amazing all the information that you get from the scan regarding your body shape and composition which is very helpful to know what kind of exercises will work better for you.
Response from Fit 3D· Sep 4, 2023
Amaya, That's exactly the point. We're glad that you found our services helpful. Have a great week. -P
Candi
Posted
The entire process took minutes and the handles make for a secure feeling as it slowly rotates. The detailed report is a great help to visually see the issues and to understand the reasons why certain treatments might work.
Response from Fit 3D· Sep 4, 2023
Candi, Thank you for taking the time to review our services. Thank you for using Fit3D. -P
Rhonda L.
Posted
The staff there is amazing, they are always there to make you feel welcomed and comfortable. And to assist you with your needs. Great atmosphere.
Nancy Alison P.
Posted
This was my second scan and it is really simple to do. I had the 1st scan 8 weeks earlier and then this scan after laser Lipo and dieting. It was awesome to compare the scans and see how the numbers had changed. It really gives you a defined knowledge on how you have accomplished getting to your goal. It is chalked full of info about your body and helps you see how your work has paid off or how to improve. I like that it is so much more detailed than relying on just the weight scale. Fantastic product!
Srđan J.
Posted
After my remark regarding the delivery of the Fit 3D body scanner, Patrick responded swiftly and efficiently, resolving the issue. Thank you. Now, on a daily basis, I have information about my scanner, and I can't wait to receive it and start using it. Since I received detailed instructions in advance via email on how to set up the device and operate it (written and video instructions), I hope everything will go smoothly. Patrick thank you for the efficient and quick resolution of the situation. If I could, I would give you ten stars. I hope we will have a long-lasting and excellent business relationship in the future, and that this episode with the delayed delivery will be quickly forgotten.
Stephanie M.
Posted
I think his name was Carlos. He was so nice and helpful. He was genuinely excited about my progress and results
Octavio Sousa, M.
Posted
With Fit3D you can see the best interest in solve any issue or situation that may happen in the day to day work with the Scanner or application system
Response from Fit 3D· Sep 6, 2023
Thank you Dr. Fit! We appreciate your support from Panama.
customer
Posted
I have been using Fit 3D for three years. Simple to use and gives you so much information! Love it!
