Kahner
Posted
Very fast responses and good customer…
Very fast responses and good customer service!

Excellent
6,647 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Kahner
Posted
Very fast responses and good customer service!
Oluchi M.
Posted
The quality of the glasses are astonishing and for a great price you get both the frames and the lens! I have no intentions of getting my prescription glasses or letting my family and friends get glasses from anywhere else !!!
Sophie B.
Posted
Great experience, fast and sweet.
Bobby D.
Posted
Nice frames, good customer service.
Anna M.
Posted
Great company to work with and order from! Customer service was always sure to respond and I am amazed with the quality. For under $40, you can't beat it
Joann A.
Posted
I would recommend this company to anyone.
Popcorn98
Posted
Truly, i don’t believe in paying for overpriced glasses ever. Firmoo has the best frames and is super affordable and gets to me always on time!! they have tons of options to pick from and always have a sale or promotions you can’t miss out on! the customer service is always spot on, i couldn’t ask for more!
Rawlie M.
Posted
Has been a very pleasant experience shopping for glasses from firmoo, I get a compliment all the time on my glasses and people think they are designer's high-end glasses, i have bought frames for my friend and have told all my friend about firmoo, their customer service is excellent, there is no phone contact, and you correspond via email, once you send an enquiry, they respond with an answer to your enquiry, thank you firmoo.
Response from Firmoo· Mar 16, 2018
Dear Rawlie, Thanks for your review and support! We have telephone service now and answer calls from Monday to Friday 8 p.m. to 5 a.m. EST. Sorry that we may not answer your call promptly due to the time difference. You may leave a voice message and we will call you back within 24 hours. We also reply emails within 24 hours. Thanks for your understanding! Firmoo Customer Support