Tony T.
Posted
Everything is good about Firmoo
Easy to follow web site, great range of frames, and super good price. Also Chat help is actually that -"Chat Help". Staff helpfull and knowledgeable, and will give step by step guidance if needed.

Excellent
6,647 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 5,624 reviews with 5 stars · Clear filters
Tony T.
Posted
Easy to follow web site, great range of frames, and super good price. Also Chat help is actually that -"Chat Help". Staff helpfull and knowledgeable, and will give step by step guidance if needed.
Leomar
Posted
Ho purtroppo inviato una errata gradazione di due paia di occhiali, e chiedendo un'eventuale sconto su un ulteriore acquisto, sono stato contattato dal servizio clienti il quale si è messo a disposizione per risolvere con varie opzioni l'errore, che ripeto è stato solo per causa di una mia compilazione errata dei dati. Correttezza e trasparenza.
Stefania V.
Posted
Che piacevole sorpresa! Consegnati nei tempi previsti, ottima e raffinata qualitá del telaio, perfette le lenti! Bravi e grazie, acquisteró ancora, da voi
Abigail
Posted
I found this company after my best friend recommended a different one for the same thing. I think I'd only heard the name thrown around, but other people said they had a good experience. They did not disappoint and I do enjoy when the glasses come in harder cases like this site rather than soft cases, but it's not a big deal.
Response from Firmoo· Dec 25, 2024
Hi Abigail. Thank you for your review. We will definitely pass on your feedback to the relevant department for consideration. Wish you all the best!
Dhr. RJH J.
Posted
Na een zeer waardeloze ervaring bij brillen 24 die nog niet eens de glazen naar behoren kunnen zetten in een bril en ik vermoed om extra's te verkopen want na het herstel was het nog niet goed en ik moest dan maar laten verdunnen (voorheen ook met hun zaken gedaan en het was goed ton kon ik ook in alle monturen net als bij Firmoo de normale gasdikte aanhouden en toen deden ze de glazen nog goed zetten) toen mocht ik ze nog eens retour sturen voor herstel maar kreeg zonder overleg gewoon mijn geld terug. Levertijden zijn ongelofelijk lang bij hun tegenwoordig. Bij Firmoo nu 2 brillen besteld voor nog een stuk minder geld en alles super vlot gemaakt en verzonden en binnengekomen. Ze zijn gewoon perfect de brillen. FIRMOO IS EEN TOP AANRADER!
Rhymbert A.
Posted
The best customer service. I was not satisfied with the lens that I received because it's reflecting too much. It was my fault because I didn't order the anti reflective lens but they still gave me a coupon to replace my lens. Mariel has been helping me and she was really good.
Juliet M.
Posted
These glasses are so pretty. Have clearer vision and the frames are perfect for me.
BARBARA B.
Posted
Where have you been all these years?? I've been wearing glasses since elementary school (I'm in my late 40s now so you can imagine for how long)...Finally, I've discovered the place of my dreams where I can buy various glasses I can easily match to my outfits instead of forking out an absurd amount of money for just one pair that is doomed to last for not more than a couple of years anyway....Love the website so much, so easy to choose your frame (there is a try-on option that works wonders with your picture), and so easy to place an order..just scan your prescription, check your PD through an app if you don't have it already...click and you're done! In a couple of weeks, you'll be receiving beautiful spectacles for a fraction of the usual price!! AWESOME......I've ordered a pair of sunglasses and a pair of photocromatic lenses for my first order and I've already placed a second one for my daughter ;-) Thank you so much Firmoo!!