Excellent
710 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 645 reviews with 5 stars · Clear filters
Perri
Posted
I purchased custom towels that had to be special ordered. The color wasn't right. I called fine linens and they were wonderful. As soon as I sent in the return paperwork my replacement towels were re-ordered and shipment took place the next day.
Andrea W.
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FineLinenes is patient, helpful and has excellent quality products.
Elizabeth D.
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After ordering a tablecloth I was contacted via email about the non-availability of that cloth and what my options were that could be shipped to me immediately. I received my tablecloth and absolutely love it. Beautiful quality. Wonderful customer service. Better price than I could find anywhere else on the internet. Would order again in a heartbeat!
Sarah H.
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I live out of state in the Midwest and purchase all of my Matouk linens from Fine Linens. They are the best in the business - efficient, well priced and very easy to work with. I love Fine Linens!
Evelyn W.
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I am very pleased with the linens I received, as well as the courtesy and efficiency of the people I talked to. I was impressed with the great selection of linens available and will not hesitate to recommend this company.
Cheryl P.
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I love good sheets. It is not that easy to find my favorite brand in the color I need. Your shop is well stocked and your service is excellent. I am so happy to have discovered your website!
Anne
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Everything about ordering from fine line a was easy and fast. Great website and very prompt shipping.
Nancy D.
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FineLinens not only offers a large selection of luxury linens, but I was so helped by their Chat service. Each time I needed help in placing an online order, the rep not only answered all my questions and spent real time with me, but was willing to match swatches of color and advise me about whether certain napkins would coordinate well with a certain tablecloth. FineLinens also has a Rewards program that adds up quickly as credit toward future purchases. And they do free shipping for all orders over $100 at any time - a rare service in the world of luxury linens online!
