Figi's Gifts In Good TasteReviews of figis.com

I ordered a apple cinnamon nut cake but I don't know what I got it was dry no taste and it didn't look like what I ordered there was no apple and everything is so small for the price no good don't think ill be ordering anything to soon.

I ordered a bread basket to be delivered to my family. Figi's delivered moldy bread products, inedible. Now, in mid-January, Figi's admits the problem but suggest that I can take a refund and allow no gift be sent to my loved ones, or have a very late replacement basket be sent that I still pay for (as if any of my money now ought to go towards a holiday gift arriving at the end of January) - full price at that.

I ordered for my son a Christmas gift on December 15 to be delivered by Christmas. On Christmas Eve, I received a letter stating the credit card info was incorrect (even though I placed my order on the phone with a rep and received a confirmation number). I called and the expiration date had been entered incorrectly. Having been in customer service myself in the past, and understanding how mistakes can happen, I corrected the info with the company and asked for product to be sent as soon as possible. As of today December 28, my order has not shipped and was just processed today! ! I was told this will ship within 2 days and I should have my order by January 10th. Will never order from this company again! !!

I did receive my order on time but once I received it the product was so small and it was placed in a horrible looking box. How could I give this as a gift? The item was $20 but looked like it cost 20 cents. This is the first and last time I will ever buy anything from Figi. One star is too much. I am highly annoyed and irritated with how this item looks. The catalogue makes all of the items look much better than they are. Not going to recommend these products to anybody.

I ordered three gift baskets on December 7 as Christmas gifts and was told they would be delivered well before Christmas. I just found out that two gifts will be delivered on December 24 and the third on December 26. This was my first experience with Figi's and it will certainly be my last.

My family has been buying from Figis for 50 years but never again.Customer service was terrible they were rude and took advantage of my mother who is in here 80s.If you don't have any issues with your order then great you just paid a lot for very little. If you have a problem you are in for the fight of your life.Merry Christmas. Oh and just FYI this company owns Hickory Farms too.

I ordered 4 items, 2 as Gifts and 2 for myself I'm still waiting for my orders after 4 weeks. They were suppose to extend the billing until Feb 16 but instead charges my account up front. What a bunch of Crooks. My order finally arrived on Sunday two days after the Birthday Gift it was for. The contents are so small I don't think we will even be able to taste anything.$82.95 down the drain. What a Ripp Off Never Again.

Offered newspaper ad for a special till 12/31 but cannot find it on site and after calling was told it apparently sold out - however the exact one listed on line had a different number, price and shipping cost. Shipping was supposed to be $4.99. They wanted $13.00 plus an additional $10 for the special. No apologies!