FairShake Inc.Reviews of fairshake.com

Pretty sure they didn’t actually do anything. They said they got a statement from sprint but that never showed once I talked to someone that was actually from sprints company to get it resolved. Best way to get things settled with T-Mobile and Sprint is to file a complaint with FCC don’t waste ur money on this. I only paid for this bc I was desperate to get a settlement with sprint/T-Mobile but I’m pretty sure these guys are just scammers.

I contacted Fairshake regarding abusive billing by Optimun Cable. They promised 1 gig of Internet for an additional $20 month, but my bill exploded. It went up an additional $142.00! I contacted Fairshake and they got me discounts for the next 12 months. These are useless to me because I cancelled Optimun effective today. In effect, this was money lost on top of the money Optimum is sucking off me. I wont be using this again or referring you to anyone else.

Yes this is Rodney again I will never ask for your services again your services for your customer service I don’t even think exist you offer no phone numbers for your customers your company is a big joke

On my case wasn’t too good 😌

in Reply to Max w/ Fairshake - 20% for filing paperwork is what your referring to as "facilitate" which is run more smoothly, easier. Any consumer could file their own paperwork in Small Claims and get the same results. The Respondent was Sprint, and it was just shy of Arbitration, when I chose to elaborate with more detail of what transpired. Only then did I get an offer that appeared fair and without prejudice. Once the claim reaches level of Arbitration, Fairshake offers no legal support or guidance regarding what to expect or actions necessary going forward. I believe this is an important detail for future Fairshake clientele. Please advise on what actions if any does Fairshake take to work harder than they have already taken when filing claim? Sprint has closed over 7000 claims with the last 12 months by responding to customer complaints. They were very fair once I elaborated on what I originally stated when making claim. This is also very important to know when the initial claim is made. I disagree on the bad luck, there is either win or lose, either you prove your case or you dont. Having documentation to back up your allegation's is very helpful in making a solid case. Fairshake had no involvement in my procuring backup. I still believe that 20% for filing paperwork is quite steep. Im sure this response from Fairshake will be a positive for your future customers . Honestly, I have no idea whether the reviews before mine are true. I discovered Fairshake somehow on the internet, and its true they did assist me in getting Sprint/T-mobile to take notice of my concern's. It is basically the same if you filed in small claims court and sued the company yourself. Please know what your doing prior to partnering up with them. They charge 20% of any cash or credit you get from whatever company your filing against and 10% of any amount deducted from what you owe the company. in addition, to a $20 minimum charge. Fairshake simply filed the paperwork to make claim against the company, However they ONLY file claim for you. You are ON YOUR OWN after that. If your claim goes to Arbitration, you better have your ducks in a row and know what your doing. They DO NOT hold your hand through the process. You fight YOUR fight ALONE, they are not Lawyers, they seem to be Paper Pushers!

At first I was extremely happy FairShake handled the issue so well. However, I have not received funds. Unsure why it is taking this long. I will rate you once we receive the funds.

I had a claim against PayPal, andI did not feel FairShake's role in resolving the matter was beneficial. The response from FairShake was that I would not be successful with my claim even though PayPal had settled my claim a day before FairShake sent out the communication. Based on my conversation with my FairShake specialist, it did not seem that the communication to PayPal was updated to reflect the settlement, and the communication, in general, was not very informative. I had kept the claim open to make sure PayPal closed the claim with the collections company. I was able to call the collections company on my own, and they had confirmed that PayPal had canceled the collection claim. In the end, I ended up getting the claim resolved and verifying that PayPal removed the collections request.