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762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Jason
Posted
On time and exactly what I expected- perfect gift - thank you
Response from Factory Direct Jewelry· Sep 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Logan
Posted
It shipped out quick and looks nice.. good size.. And they was good on communication
Response from Factory Direct Jewelry· Sep 28, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Betsy W.
Posted
Beautiful pendant..fast shipping..lovely presentation as well
Response from Factory Direct Jewelry· Sep 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Olivia G.
Posted
Beautiful earrings! Great quality! Fast shipping.
Response from Factory Direct Jewelry· Sep 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Aagarsh S.
Posted
Got the ring on time
Response from Factory Direct Jewelry· Sep 18, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
David B.
Posted
Very satisfied with the prompt service and quality of the item I purchased
Response from Factory Direct Jewelry· Sep 18, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
anna
Posted
The cross is beautiful and well made. It arrived securely and quickly.
Response from Factory Direct Jewelry· Sep 18, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Joanne F.
Posted
Fast shipping. I love the product. It is really nice quality. A little bigger than I expected but thats on me...I should have measured (it was provided on the website). Bonus - its so pretty I guess I should be glad it is bigger!
Response from Factory Direct Jewelry· Sep 18, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
