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762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Carla C.
Posted
Didn't take long to receive and looked just as good as the one in the jewelry store!
Response from Factory Direct Jewelry· Feb 21, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Sue L.
Posted
Beautiful piece of jewelry and a great price also.
Response from Factory Direct Jewelry· Feb 17, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
customer
Posted
Very nice pendant, good price, quality and customer service
Response from Factory Direct Jewelry· Feb 17, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Victoria V.
Posted
Love it !!!!
Response from Factory Direct Jewelry· Feb 17, 2026
Hello there, Thank you for reaching out to us. We wanted to let you know that your order has been fulfilled and shipped via FedEx. According to our records, it was delivered today, February 17th. We recommend checking with members of your household to see if they might have received it on your behalf. For your convenience, I have attached a photo of the tracking details and proof of delivery. https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9400150206222009323888%2C Thank you and Have a wonderful day! Best regards, FDJ Team
Bernadette N.
Posted
Whole transaction went smooth from the ordering process to delivery,care and detail in the packaging displays the workmanship and quality of the jewelry very pleased no issues will be a repeat customer. Thank you
Response from Factory Direct Jewelry· Feb 17, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
David D.
Posted
My purchase arrived in a timely manner and I was very pleased with my purchase 😀
Response from Factory Direct Jewelry· Feb 17, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Introdeity
Posted
Order came in a timely manner. It was well packaged and just as beautiful as it was shown on the website. I’m satisfied and will consider ordering again from factory direct jewelry. Thank you!
Response from Factory Direct Jewelry· Feb 17, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
John R.
Posted
The pendent is beautiful
Response from Factory Direct Jewelry· Feb 16, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
