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762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Yvonne Z.
Posted
Easy to order, product was exactly as described.
Response from Factory Direct Jewelry· Apr 27, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Antonio B.
Posted
Perfect thanks so kindly.
Response from Factory Direct Jewelry· Apr 27, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
am
Posted
the jewelry is beautiful and the staff is really nice and helpful.. i ended up going back and buying some more jewelry
Response from Factory Direct Jewelry· Apr 27, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Cheryl
Posted
This St. Andrew charm is just beautiful. It was the perfect gift for a 14-year-old's confirmation.
Response from Factory Direct Jewelry· Apr 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
KR
Posted
Quality products with fast shipping.
Response from Factory Direct Jewelry· Apr 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Dominique S.
Posted
I really appreciate the craftsmanship and mission statement of this particular brand. With a inventory issue that took place, they were able to rectify the issue quickly and swiftly, and provided me further assistance for a future purchase, which I was gladly willing to do after the amazing customer service.
Response from Factory Direct Jewelry· Apr 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Alison W.
Posted
Beautiful tiny gold earrings. I will order from y'all again. They came on time (early). They're a gift and she will love them. For my little sister. Thank you. Alison
Response from Factory Direct Jewelry· Apr 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Frank Protano I.
Posted
Fair price, order and delivery seamless, and item is good quality.
Response from Factory Direct Jewelry· Apr 22, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
