Great
762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Jose H.
Posted
great options
Response from Factory Direct Jewelry· May 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Alan D.
Posted
Reason being my jewelry not get stolen when mailed is because the staff handled the situation right. Friendly and always helping in ways that the customer get the merchandise safely to their homes. Thanks a million and it means much to me.
Response from Factory Direct Jewelry· Apr 29, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Red
Posted
Everything was good
Response from Factory Direct Jewelry· Apr 29, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Ellen C.
Posted
Easy to order online, fast shipping.
Response from Factory Direct Jewelry· Apr 29, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
jeffrey E.
Posted
Ring looks great. Thanks.
Response from Factory Direct Jewelry· Apr 29, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Adonis
Posted
Beautiful piece.
Response from Factory Direct Jewelry· Apr 27, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Verified C.
Posted
Service was great and shipment was a fast.
Response from Factory Direct Jewelry· Apr 27, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Gregory
Posted
Nice product. Fast shipping
Response from Factory Direct Jewelry· Apr 27, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
