Great
762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Elizabeth F.
Posted
The ring is exactly what I wanted It’s perfect Thank you
Response from Factory Direct Jewelry· May 12, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Donald M.
Posted
Fast shipping, well packaged. Product is as shown.
Response from Factory Direct Jewelry· May 12, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Michael C.
Posted
Quick shipping. Product as described.
Response from Factory Direct Jewelry· May 12, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Lori T.
Posted
I was very pleased with the quality and the price of my husbands silver replacement wedding band.
Response from Factory Direct Jewelry· May 12, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Agustin H.
Posted
Great customer service
Response from Factory Direct Jewelry· May 12, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Hae Yong K.
Posted
Very comfortable and beautiful very quality I just love king David stars thank you again
Response from Factory Direct Jewelry· May 5, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Sandra H.
Posted
It came right on time and is beautiful!
Response from Factory Direct Jewelry· May 5, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Farm L.
Posted
Jeffrey was great and so helpful. The cross necklace is just what I want! Had already purchased one and wanted another, exactly the same. I was unable to determine which to order….I ordered the wrong one. When I called he ordered the correct necklace and canceled the incorrect necklace.
Response from Factory Direct Jewelry· May 5, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
