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762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Anthony B.
Posted
Wide selection of beautiful jewelry. Fast shipping and good quality! Will definitely do more business with them!
Response from Factory Direct Jewelry· May 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Victor A.
Posted
Great communication and fast delivery
Response from Factory Direct Jewelry· May 12, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Albert Davis, J.
Posted
Haven’t shipped as yet on May 8
Response from Factory Direct Jewelry· May 12, 2026
Hello there, We apologize for the slight delay with your order, and rest assured that we are actively rushing your order. We have sent you a separate email regarding the status of your order. Thank you!
Kelly Y.
Posted
Easy and quick delivery. Quality packaging and outstanding jewelry piece.
Response from Factory Direct Jewelry· May 12, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Patsy C.
Posted
Well made piece. Fast delivery.
Response from Factory Direct Jewelry· May 12, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Nasrin
Posted
My second time buying from them!! Nice, good quality gold!
Response from Factory Direct Jewelry· May 12, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Kevin P.
Posted
Solid quality. Beautiful piece.
Response from Factory Direct Jewelry· May 12, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Elizabeth A.
Posted
The ring arrived fast and in a nice box.
Response from Factory Direct Jewelry· May 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
