Great
762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
customer
Posted
Great quality
Response from Factory Direct Jewelry· May 27, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Marandez
Posted
They didn't disappoint.. they were fast and my jewelry is wonderful
Response from Factory Direct Jewelry· May 27, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Chris D.
Posted
Good quality as advertised
Response from Factory Direct Jewelry· May 26, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
KATRINA C.
Posted
My ring came quicker than expected. Placing my order was easy and customer service was quick to respond.
Response from Factory Direct Jewelry· May 25, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Grayson T.
Posted
I ordered a toe ring for my girlfriend and it came in within a week. They were super responsive and it’s great quality especially for the pricing. Would highly recommend to others
Response from Factory Direct Jewelry· May 25, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Karen F.
Posted
Love my piece !! Nice company to deal with! Came fast ♥️
Response from Factory Direct Jewelry· May 25, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Marisa
Posted
Jewelry is gorgeous and delivery was fast. I’m hoping I get a discount code soon, because I m definitely gonna be a repeat customer!
Response from Factory Direct Jewelry· May 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Keith G.
Posted
I bought some gold earrings from Factory Direct Jewelry. It was a standard transaction and shipping. The product looked like what was posted online. It arrived in a masked ‘From:’ address so it didn’t identify as being from a jeweler. I would definitely buy from them again.
Response from Factory Direct Jewelry· May 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
