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762 reviews
Factory Direct JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
CDM
Posted
Gold cross and chain absolutely beautiful! Great quality and nice packaging makes it perfect as a gift. Fast shipping!
Response from Factory Direct Jewelry· Jun 24, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
D G.
Posted
Great product. Fast shipping.
Response from Factory Direct Jewelry· Jun 23, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Rochelle
Posted
FDJ has a beautiful version of a dainty Claddagh ring that our daughter has been searching for. It was well priced. Delivery was just as it was estimated. It arrived packaged well in the box we requested, and it was perfect.
Response from Factory Direct Jewelry· Jun 23, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
SHARON H.
Posted
Fast service and reasonable pricing
Response from Factory Direct Jewelry· Jun 23, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Spicy J.
Posted
necklace is STUNNING 😍 I LOVE IT! HIGH QUALITY and super FAST SHIPPING!! THANK YOU!
Response from Factory Direct Jewelry· Jun 23, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Louise B.
Posted
I love my gold angel wing charm. It's very good quality and it's the perfect size. Shipping was fast.
Response from Factory Direct Jewelry· Jun 23, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Janett
Posted
My experience was satisfactory.
Response from Factory Direct Jewelry· Jun 23, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
customer
Posted
It's beautiful. Perfect size. Not to buy or small. Super shiny too
Response from Factory Direct Jewelry· Jun 23, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
