Average
3,715 reviews
FabFitFunHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Consumer
Posted
Responsive to my concern regarding damage item. Fixed the issue immediately without any prolonged time on the app.
Response from FabFitFun· Aug 15, 2023
Hi there! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Cindy T.
Posted
I received 1 wrong item in my box- chatted with robot and the correct item has been shipped and I get to keep the wrong item I was sent. Thank you for the quick service.
Response from FabFitFun· Aug 10, 2023
Hi Cindy! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Marina P.
Posted
Helpful and efficent
Response from FabFitFun· Aug 8, 2023
Thank you for taking the time to review, Marina! Xo
Aspen
Posted
I love fabfitfun they are so personable They are great room company and I couldn't be happier with my preferred membership for annual membership 😁 They resolved my issue immediately I didn't have to wait more than 24 hours for someone to respond to me excellent company
Response from FabFitFun· Aug 7, 2023
Hi Aspen! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Dianne
Posted
I received an email from FFF and I was quite surprised and pleased at how they handled things. They went out of their way to make things right and I appreciated that very very much so with that being said, it definitely changes my view of FabFitFun. I will say that their customer service is top notch.
Response from FabFitFun· Aug 4, 2023
Hi Dianne! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Emmi G.
Posted
FFF always has great customer service. Responses are usually less than 24 hours unless there’s unusually high volume, in which case they always let you know if and why there may be a delay. CS reps are knowledgeable, helpful, and polite. They have been able to resolve 100% of my issues or concerns which haven’t been many in the many years that I have been a customer.
Response from FabFitFun· Jul 31, 2023
Hi Emmi! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo
Caroline L.
Posted
I didn't realize what I hit and she fixed it so I can buy boxes starting August 10 for fall one at a time and refunded quickly.
Response from FabFitFun· Jul 28, 2023
Hi Caroline! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Cheryl M.
Posted
I was able to change my address. Thank you I'm not sure of the date.
Response from FabFitFun· Jul 25, 2023
Hi Cheryl! We are happy that we were able to help you resolve your concern! Xo
