Average
3,715 reviews
FabFitFunHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Sussan Shushtari M.
Posted
Love, love, love my boxes...and FFF has the absolute best customer service!
Response from FabFitFun· Aug 31, 2020
Hi Sussan! We're glad to hear that you LOVE your boxes! We can't wait to share many more seasons with you! Xo
Jena B.
Posted
FabFitFun is awesome! I had an issue, they let me know that due to our current pandemic they were behind, much like the rest of America. When they were able to get back to me it was with a solution, the problem already resolved!
Response from FabFitFun· Aug 31, 2020
Hi Jena! Thank you for sharing this kind review! We always strive to provide the best experience even during these trying times and we're happy to hear that you are loving your subscription! Xo
Stephanie P.
Posted
The CS is outstanding. I had a product that spilled in a shipment and damaged other stuff not only did replace things but they gave me a credit too
Response from FabFitFun· Aug 31, 2020
Hi Stephanie! We're happy to hear about your experience! Thank you for sharing! Xo
Nancy S.
Posted
I was talking to a rep and explained my problem and then got cut off somehow and called back and got disconnected. Then I received an email from my rep Shelby explaining my problem and I am very grateful she followed through with me. She didn’t forget me or my problem.
Response from FabFitFun· Aug 31, 2020
Hi Nancy! Thank you for the awesome review! We're glad to hear that our Customer Care team was able to assist you! Xo
Heather N.
Posted
Working with Reme was so incredibly easy. I was disappointed that my item arrived broken, but she assured me simply that w/in 2 weeks I would receive a new one! She had me email her evidence of the issue and it was done. Easy.
Response from FabFitFun· Aug 31, 2020
Hi Heather! We are grateful for this review! We're sorry for the damaged item and are happy that our Customer Care Team had fully assisted you! Xo
Mary
Posted
Tessa was extremely knowledgeable and she addressed my concern courteously. It’s great to have people like her to help customers resolve their concerns.
Response from FabFitFun· Aug 31, 2020
Hi Mary! Thank you for the review! We're glad that your issue has been resolved to your satisfaction! Xo
Cynthia Bair L.
Posted
Great company! Very efficient customer service! I had a question about an order, chatted with a customer service representative. He found the answer and got back to me the same day.
Response from FabFitFun· Aug 31, 2020
Hi Cynthia! Thank you for leaving us a review! It's so rewarding to hear that our Customer Care Team is doing a great job! We love helping our members! Xo
Amiee Q.
Posted
Due to contracting COVID19 ,and being out of work I had to cancel my subscription. She was very efficient, personable and caring. Very professional.
Response from FabFitFun· Aug 31, 2020
Hi Amiee! We're sad to see you go but we do understand during this uncertain time. We're glad our Customer Care Team was able to help you! Xo
