Mary E.
Posted
Quick and helpful
Quick and helpful
Response from FabFitFun· Dec 17, 2024
Hi Mary! We're happy that you were fully assisted and had a great experience with our customer care! Xo

Average
3,715 reviews
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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Mary E.
Posted
Quick and helpful
Response from FabFitFun· Dec 17, 2024
Hi Mary! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Christine Marie M.
Posted
I had read a few reviews about the customer service being poor or non-existent, but my inquiry about an item that wasn't received was resolved quickly and above my expectations! The person I interacted with was friendly, explained the issue and gave me a credit to use for a later order. I'm very pleased!
Response from FabFitFun· Dec 17, 2024
Hi Christine! Your feedback means a lot to us and we're happy to hear that you've had an amazing Customer Service experience with us! Thanks for the review! Xo
Rebecca
Posted
FabFitFun is the best! I love getting my box every 3 months it is always something to look forward to!
Response from FabFitFun· Dec 13, 2024
Hi Rebecca! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Annette (.
Posted
Excellent Customer Care, great product offers and fun experience selecting products.
Response from FabFitFun· Dec 13, 2024
Hi Annette! We're happy that you had an amazing Customer Service experience. Thanks for your feedback and we hope you enjoy your items! Xo
Annie G.
Posted
The crystal bracelet I received in my Winter box broke after wearing it for 24 hours. I went to the help chat feature and had a response that was friendly and had detailed information on how they were going to get me a replacement.
Response from FabFitFun· Dec 13, 2024
Hi Annie! We are happy that you're pleased with the results and that we were able to help!
NancyR
Posted
The customer rep quickly solved my request and did what was needed.
Response from FabFitFun· Dec 6, 2024
Hi Nancy! We are thrilled to hear that you had a great Customer Service experience. Thanks for sharing your feedback! Xo
Leslie S.
Posted
I had an issue with my box and it was easily fixed along with a courteous and helpful agent on the other end. Very grateful
Response from FabFitFun· Dec 6, 2024
Hi Leslie! Thank you for taking the time to share your thoughts and feedback with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Nancy O.
Posted
I got the quickest response from customer support and they resolved my problem by the end of the call. So glad to be back in the FFF FAM again.
Response from FabFitFun· Nov 28, 2024
Hi Nancy! Your feedback means a lot to us and we're happy to hear that you've had an amazing Customer Service experience with us! We look forward to sharing more seasons with you. Thanks for the review! Xo