Average
3,715 reviews
FabFitFunHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
cynthia K.
Posted
Customer service was awesome. Took care of my problem right away.
Response from FabFitFun· Mar 10, 2025
Hi Cynthia! We're happy that you were fully assisted and had a great experience with our customer care! Xo
JENNIFER M C.
Posted
The experience was very informative and very helpful
Response from FabFitFun· Feb 24, 2025
Hi Jennifer! Thank you for your rating! We are so happy to hear our team was able to help! Xo
jnmjmom
Posted
I had to get a hold of FFF customer service and they responded very quickly I was impressed because that’s definitely not the “norm” nowadays
Response from FabFitFun· Feb 24, 2025
Hi there! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Brooke E.
Posted
I was promptly assisted, and treated with respect
Response from FabFitFun· Feb 24, 2025
Hi Brooke! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Danielle M.
Posted
Amazing products, quick response time and results in customer service Super helpful and friendly
Response from FabFitFun· Feb 24, 2025
Hi Danielle! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
LG
Posted
I reactivated an old subscription and ordered a seasonal (single box) and then when prompted, accepted the upgrade option to the annual package of 4 boxes. I was charged for 5. I used the help/chat in the app and within a day, my money for the extra box was refunded. They were very quick to respond, friendly, understanding and helpful. I appreciate such great service and am looking forward to receiving my next box!! They always have the best items!!
Response from FabFitFun· Feb 18, 2025
Hi! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Customer
Posted
I had a concern about one of the products in my first box, I reached out to FFF and immediately got a response and they were able to resolve my issue right away. Beat customer service by far
Response from FabFitFun· Feb 10, 2025
Hi there! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Carol P.
Posted
The computer generated things that I didn’t want and I was disappointed however I reached out and was able to change my items. Very awesome customer service.
Response from FabFitFun· Feb 5, 2025
Hi Carol! We're sorry to hear what happened, but we're glad our team was able to address the issue! Feel free to contact our Customer Care team if you need any help!
