FabFitFunReviews of fabfitfun.com

FabFitFun reviews

Showing 2,380 reviews with 5 stars · Clear filters

Fanny R.
Posted Jul 29, 2021
Awesome product
Awesome product, excellent customer service.
Response from FabFitFun· Jul 29, 2021
Hi Fanny! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
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Alta S.
Posted Jul 28, 2021
Always helpful people
I have always had super nice, helpful people. I LOVE this company!!! If there was a problem they always make it right.
Response from FabFitFun· Jul 29, 2021
Hi Alta. Thank you for this sweet review! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Xo
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Arlene McFall A.
Posted Jul 28, 2021
Happy Annual Customer
Happy Annual Customer! My opinion, GREAT Customer Service! I recently purchased the 3L Long Drink dog bowl, so I thought. To make a long story short… Got on Live chat with Customer Service, Package “MIA” and Sold-out! They apologized and gave me a refund! What more can you ask for ☺️
Response from FabFitFun· Jul 28, 2021
Hi Arlene! Thank you for taking the time to review! We're so happy to hear that you had the most exceptional experience! Xo
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tsh
Posted Jul 27, 2021
patient with the frustrated customer...
I am new to FFF and have been unable to rate my box. I was so frustrated. I emailed the FFF team about this and CJ responded with helpful information and empathy!
Response from FabFitFun· Jul 27, 2021
Hi there! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
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Bhawana
Posted Jul 25, 2021
I had always wanted to be annual
I had always wanted to be annual. So, I took advantage of the free first box with the annual subscription. However, I wanted to get the tarte moisturizer from the summer box. I had confirmed with CS about the availability prior to purchasing the subscription but when I bought the subscription, I saw the item as unavailable. That’s when I contacted CS and he fixed the situation immediately. I got to choose all 6 items and will be sent the tarte for free separately. Double win!!!
Response from FabFitFun· Jul 25, 2021
Thank you for this sweet review, Bhawana! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Xo
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Kayla
Posted Jul 24, 2021
Satisfied
I accidentally purchased this product and when I called I was offered to keep the box and get 50 % refund. Which made me happy.
Response from FabFitFun· Jul 24, 2021
Hi Kayla! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
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Yanira
Posted Jul 19, 2021
Recibí un servicio rapido y de calidad
Recibí un servicio rapido y de calidad. Asunto resuelto!
Response from FabFitFun· Jul 19, 2021
Hi Yanira! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
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Mary P.
Posted Jul 18, 2021
When a concern comes up
When a concern comes up, it is quickly resolved. Excellent customer service.
Response from FabFitFun· Jul 19, 2021
Hi Mary! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo
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