Average
1,153 reviews
EyeQueHonesty, pricing, process and quality scores appear once 5 customers have rated them.
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EyeQue (eyeque.com) has 1,153 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 701 reviews with 5 stars · Clear filters
chris A.
Posted
Worked as advertised and got glasses online and they are perfect
Response from EyeQue· Dec 20, 2021
Hi Chris, Thank you for your review! We are so happy that you had a great experience with our products! We hope that you have a great rest of your weekend.
Father M.
Posted
I tried the EyeQue and it would not work for me. I requested a return and everything was handled easily and quickly. Most Excellent customer service!
Response from EyeQue· Dec 20, 2021
Hi! We are so glad that you had a great experience with EyeQue's Customer Service. Thank you for your honest review, we hope that you have a great rest of your weekend!
leo S.
Posted
polite response from contact, reassurance of order, satified
Ben P.
Posted
Rapid, friendly and clear responses.
Response from EyeQue· Dec 16, 2021
Hi Ben, We are glad that you had a great experience with EyeQue's Customer Support. We only hope that this encourages you to continue being a supporter of EyeQue! Have a great rest of your week.
Duane B.
Posted
Prompt and courteous customer service
Ana
Posted
Great service, very polite, sensitive, understanding and helpful!
Robert
Posted
It took a few trials to work out how the EyeQue works, but with the feed back from the software it became easier. The end result was a prescription that I tried on the $19 glasses. It works perfectly, my prescription is spot-on!
Response from EyeQue· Dec 12, 2021
Hi Robert, We are pleased to hear that you had a wonderful experience with our Try-On glasses! We thank you for your support.
Nancy H.
Posted
Ordered the full kit for myself and my little family, and of course had to try it all out on myself before they got home. It was handy to have training videos (slow paced but easy to understand) to watch through the apps you download for the devices, but I was still confused about how many profiles and how to setup with the vision check so I reached out to customer support. I received a very timely response letting me know that the vision check can be shared, but through their own account. So far it's been well worth the money spent, and even gave my teens something new to roast mom about.
