Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.· Jul 29, 2026

Hello Wilfredo, We’re sorry to hear that you’re having vision challenges with your new glasses! You might want to check with your local provider and have your Rx checked and the glasses for accuracy. Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.

Response from Eyelation Technologies Inc.· Jul 29, 2026

Hello Chris, We appreciate you taking the time to share your experience with us. We understand your frustration regarding the delay in receiving your work boots and the lack of shipping confirmation after three weeks. It is certainly not the experience we want for our customers, especially when relying on us for essential work gear. We are actively looking into the reasons behind these extended delays and the communication issues you encountered with our support team. Your feedback is crucial as it highlights areas where we need to improve our service and efficiency. We are committed to ensuring a smoother process for all orders. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 20, 2026

Hello Jess, Thank you for your review. We apologize for the delay in receiving your glasses. We apologize the frame was on backorder. We hope you enjoy your new safety eyewear. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 20, 2026

Hello Oscar, We sincerely apologize for the extensive delay in shipping your order and the lack of communication regarding its status. We understand your frustration with being left in the dark for so long. We are actively working to improve our shipping and update processes. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 20, 2026

Hello Renan, We’re sorry to hear that you’re having vision challenges with your new glasses! Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 20, 2026

Hello Anthony, We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are truly concerned to learn about the difficulties you encountered with your order, from the initial selection process to the challenges with customer service and the delay in receiving your essential PPE. We understand your frustration with the unavailability of frames, the lack of proactive communication, and the responses you received when seeking assistance. We also recognize the significant inconvenience this has caused, especially given the importance of these items for your work. We are actively reviewing our processes for managing frame availability on our platform and improving our customer service response protocols to ensure that such situations are handled with greater efficiency and care. Your comments highlight areas where we need to make immediate improvements, and we are committed to addressing these issues to prevent similar experiences for others. We are also looking into the communication breakdown that led to your order stalling without notification. We value your patience as we work to enhance our services. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 20, 2026

Hello Carlos, Thank you for taking the time to send us a review. We are happy that you are pleased with your product. We are very sorry you felt the behavior of our staff member was rude. We appreciate the feedback and will definitely research this matter. If you have any further issues please don't hesitate to reach out to us via email at [email protected] or call us at 1-888-308-4703. We hope you enjoy your new safety glasses. -Team Eyelation

Response from Eyelation Technologies Inc.· Jul 16, 2026

Hello Ken, Thank you for your honest feedback! We apologize for not meeting your expectations regarding our product pricing. Our pricing is based on a combination of factors, and we strive to provide competitive costs that are equal to or better than those of other retailers. Luckily, you have ordered with us 3 times and not had to pay anything out of pocket. We also try our best to offer a variety of styles that work with different customer budgets so there is something for everyone. However, we can only provide what your company approves. That being said, your feedback is valuable to us, and we’ll certainly keep it in mind as we continue to expand our product offerings. – Team Eyelation