Average
182 reviews
EyeglassesdepotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.
Eyeglassesdepot (eyeglassesdepot.com) has 182 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 101 reviews with 5 stars · Clear filters
Federico
Posted
Excellent service, quality of glass and frames. The staff is friendly and very responsive online for anything you need whether it is an issue with the order, shipment or changes to your frames/glasses. Honest company that will not let you down. In today's world of globalization and online shopping you need reliability and honesty and Eyeglassesdepot will exceed at that for you.
Teresita M.
Posted
It was a very pleasant experience doing business with this company. The communication was excellent. I had a bit of an unusual request and they handled it beyond my expectations. They were prompt and my glasses arrived packed and shipped flawlessly. What a nice surprise these days to get real human help and quality work. I highly recommend.
John O.
Posted
A great company! My Silhouette glasses were very expensive and I sat on them .. dang! Called the EyeglassesDepot and they assured me they would do everything possible to repair. Whew, they did it! The sales rep, Arsenio, was very responsive and professional in his assistance. Highly recommend them! john oleson
Marcia Wangberg C.
Posted
You all must be telepathic! I was STUCK at my house with renovations. You noticed the absence of my sunglasses after I had filled out the online repair order. Not a problem on your part, you simply emailed me a shipping label and I didn't have to leave the house! Thank you!!
Kamil C.
Posted
Very helpful Anthony was informative and the customer service was excellent. Anthony found a year discontinued item inspected and shipped it out over night.
Takako N.
Posted
I enjoyed doing business with eyehalassdepot.com. It provided excellent customer service as well as price match. They do have variety of frames that you want to choose from.
Heather D.
Posted
I lost my favorite glasses; they were discontinued. This site had them, so I took a chance on a company I had no experience with. I am happy to say the communication was great. In about a week I had the same discontinued frames with my prescription at my door. I am really pleased and plan on ordering a second pair in case I loose these.....
Wendy
Posted
I found the customer service and the attention to detail on my glasses order outstanding. I am very satisfied with my glasss and will certainly be ordering my glasses from this company in the future. I am one very happy customer. Congratulations.
