Excellent
1,200 reviews
EyeglassdirectHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 1,034 reviews with 5 stars · Clear filters
Sarah P.
Posted
I had three designer secondhand frames fitted with new lenses, the price was much less than comparable lenses bought at retailers. I even received a call to ensure they had the correct prescription, since the secondhand frames had very different lenses in place. I'm thrilled with my new glasses and happy to use Eyeglass Direct again!
Response from Eyeglassdirect· Aug 31, 2026
Sarah, Thank you for the great review. Customer service
Boo
Posted
The frames were as advertised and they arrived within a week or ordering.
Response from Eyeglassdirect· Aug 26, 2026
Boo, Happy to be of service. Customer service
customer
Posted
Fast and easy.
Response from Eyeglassdirect· Aug 26, 2026
We appreciate the support and great review. Customer service
Tammie A.
Posted
The owner was amazing. Once I emailed he called me right away. Explained the process and options I would have. Explained each option. I had two pair of glasses turned into sunglasses. Very happy with both pair. The return was fast and communication excellent!
Response from Eyeglassdirect· Aug 26, 2026
Tammie, Thank you for the great review. Customer service.
Dick
Posted
Always easy to deal with and they work hard to keep prices reasonable.
Response from Eyeglassdirect· Aug 26, 2026
Dick, Thank you for the kind words. Customer service
Robin G.
Posted
Terrific company. Replaced a wrong prescription that was largely my fault at no charge. Been using them for years
Response from Eyeglassdirect· Aug 26, 2026
Robin, We appreciate the continued support. Customer support
Larry
Posted
able to use past order to select new glasses. Verry helpful
Response from Eyeglassdirect· Aug 31, 2026
Larry, We appreciate the continued support. Customer service.
customer
Posted
Not only was a quick simple phone call all that was necessary to order my glass lens eyeglasses but the owner himself was pleasant, interesting, knowledgeable and a genuinely good conversationalist.
Response from Eyeglassdirect· Aug 31, 2026
Hi, Thank you for the kind words. Customer service.
