Excellent
162 reviews
Eureka ErgonomicHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Eureka Ergonomic®, founded in California, USA, is an established furniture company that designs and manufactures all categories of furniture and household items that are comfortable, ergonomically-conscious, and environmentally-friendly. We are committed to delivering tasteful, inspiring statement pieces that convey great aesthetics and your unique personality.
Eureka Ergonomic (eurekaergonomic.com) has 162 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 133 reviews with 5 stars · Clear filters
AB
Posted
Fantastic Customer Service I couldn't make up my mind whether this piece (a bookshelf) was going to fit, so there was a lot of back-and-forth from me. I finally decided to keep it and the two boxes I needed got shipped back to me for free.
John N.
Posted
I bought a gaming desk for my adult son 2 years ago, my experience with the representative was at that time such that ... ***2 years later*** .... I remembered her name (Erika) and asked for her when I called ... As luck would have it, she answered the call. Again, she was able to answer all my questions. The only thing she declined was my request to put it in the trunk of her car and deliver it before X-Mas. We had a few laughs and it was a most enjoyable experience.
Barbara L.
Posted
I have not yet received my item but wanted to share how impressed I am with their customer service. Su has followed up with me many times about the shipment date of my order, an item I purchased months ago but could not take immediate delivery of. She has gone above and beyond what might be expected and I would not hesitate to deal with this company again in the future. Thank you Su!
CQ
Posted
Fast Shipping! Customer Service is excellent! I had a small issue with the sofa purchased! Su solved it perfectly!
Sarah
Posted
I spent a fair amount of time shopping around for a desk that could convert from sitting to standing throughout the day. There were many companies advertised but Eureak Ergonomic caught my eye with their designs. I found a desk that would work with my office space and still provide the features I needed. I ordered it and then received tracking updates once it shipped. However, I noticed I had accidentally ordered the wrong color as the desk was in transit. Completely my own error. I decided to reach out to see if there was any way I could switch to the correct color. Erika responded and was able to work with me to find a solution. She was always professional, fast, and polite, making the whole process easier. I really appreciated their commitment to excellence and their understanding of my mistake; not all companies are as helpful. These desks are a significant investment, but I highly recommend choosing this company, you will not be disappointed.
Steve G.
Posted
Prompt communication, very helpful, resolved my issue extremely quickly. Couldn't ask for better support!
Joel
Posted
I had an issue with my Typhoon chair that came in damaged. They got it taken care of and ended up sending me a whole new back for my chair. It was kind of a beating to send them video of the issue and the back an forth. But all in all, they were great to deal with. Very professional and took care of everything. Great customer service. Great chair. I would buy from them again.
Gabe D.
Posted
The staff went out of their way to to help me in every way possible. I will continue to buy from Eureka furniture and pass the word along to my friends. Thanks guys.
