Alan
Posted
Verification Emails
Although it took me a couple tries well before i was verified.I appreciated the support sent via email explaining what steps I needed to rectify before being verified.

Average
447 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Alan
Posted
Although it took me a couple tries well before i was verified.I appreciated the support sent via email explaining what steps I needed to rectify before being verified.
Francois
Posted
From a few days of working with Etana support- they are very supportive and report on time.
Adedayo A.
Posted
Satisfying experience with the support team
Deji A.
Posted
Their verification process was very thorough…having a smooth experience with their service so far
Anastasis X.
Posted
Had difficulty to register but with good response from "Support" I managed to register. Thanks
Periklis A.
Posted
My experience with them was satisfying and limited up to now as I have just passed their KYC process. I only am giving them 4 instead of 5 stars just because i don;t know them well yet. Should i know them better and see that they re behaving the way they did up to now, i would come back and give them 5 stars. My experience from the so many KYC i have been passing online, tells me that they deal it with it in a professional yet flexible manner overcoming issues that "extreme" adherence to the rule of law would raise unnecessary bureaucracy!
David B.
Posted
I won't lie - this is not the quickest or easiest application to complete. It takes a fair amount of work. You have to submit quite a few documents, so be prepared to persevere. But this is where the team made it tolerable. They will help you out by keeping track of the documents you need and helping you with specific questions. They answer promptly and give detailed responses.
bbv N.
Posted
J'ai eu un souci pour la validation de mon compte qui est désormais résolu. Etana a su répondre efficacement a toutes mes interrogations en peu de temps. Merci beaucoup.