EssenarcticeReviews of essenarctice.com

FRAUDS!! GUYS, saw the add on facebook seling nice shirts. Never get any tracking number, never came anything, it's been a month now. Never I am going to see my money back. They are lying in the emails. Please avoid this frauds don't buy anything, you will loose money in a second.

I placed an order for a smart HK projector, $67 was debited from my bank account by them but never receive the item;there is no customer care number moreso they don't respond to my email.I strongly believe that I have been scammed, whenever I track it via the link they sent mw;the usual message I get is 'your order is in preparation'.Please,don't patronise ESSENARCTICE;you will be conned if you do.

Purchased items 16/9/24 Items are to big and bra does not give the fit required, went online to their support site to arrange refund printed proof of purchase as requested but can not get the Australian address for return can you help.

Wrong items sent. Company doesn't want refund , just offered a compensation 2 $!!!!!!!$ , Great !🤮🤮🤮🤮🤮🤮 Thanks for reaching out to us. We're so sorry for your dissatisfaction, but please kindly understand that I have tried my best to offer you all the best solutions within my limited authority. Your kind understanding would be highly appreciated. Thanks. On Thu, 1 Aug at 9:19 PM , wrote: I don't need partial compensation or received items. I need the replacement for correct items or full compensation my spent amount. If You need I return the incorrect item , send me please a freight code. Because all You did is alike a SCAM. Thursday, 01 August 2024, 03:04AM -04:00 from support-essenarctice. Hope you can accept the goods and accept compensation. The freight for returning the goods is too expensive. This will cost you a lot of money and time. You can keep the goods after receiving the compensation. Please advise. On Thu, 1 Aug at 10:43 AM , wrote: By the rule, refund must be the full amount , including lthe transportation fee OR a replacement of an incorrect item. Please follow the rules. Thanks ! -- Sent from Mail.ru app for Android Wednesday, 31 July 2024, 10:32PM -04:00 from support-essenarctic: May we refund you 2 USD as compensation? Thanks for your kind understanding. On Thu, 1 Aug at 6:40 AM ,<0l- Hello! I ordered an item 4 pcs NISSAN, but received absolutely another stickers. Is that some joke ?

Do not order from these people, I ordered one thing and received something totally different and get this, to return it and put right their mistake they wanted me to pay the shipping costs back to China. I have had a look on Uk review sites and yes Apparently this company is renowned for this type of tactic just to get you to keep something that you didn’t order and have no use for. They were how ever very generous and offered me $2 in compensation as long as I keep the GOODS THEY MISS SENT. won’t tell you what they sent but I would probably get £2 back if I tried to sell them on. Still haven’t stopped laughing, Just avoid at all costs and never trust what they tell you. £30 down the drain.

I am with others who have had a bad experience with this Company. I thought I would order 2 pair of “orthotic” sandals for the summer. I was first over charged, which they did refund some of the difference. When the sandals arrived, I tried one pair on and the strap broke. There is ZERO orthotic support and are made of very cheep, light material. So I filed a return/refund request. The reply was to keep the product and I would be refunded $3 USD. After more than 50 emails sent with pictures of their return/refund policy that is advertised, the best they could ever come up with was a $13 USD refund. This has been going on for 2 months now and the best they could come up with is “I have tried my hardest” … Sure it’s not a life savings that I am after, I just don’t want their CRAP taking up room in my closet. I am planning to keep proceeding until I get some satisfaction. BBB or small claims might be next.

El 7/31/2023 hiere un pedido y no he recibido ninguna respuesta de cuando lo voy a recibir y ya lo cobraron y no se nada de cuándo lo voy a recibir o devuélvanme el dinero o voy a tener que poner una denuncia porque no se nada de mi pedido

I had the same experience as PJ's post 9 March 2023. They sent me the wrong size shoes to what I ordered. I sent photographic evidence of the label showing EU size 46 received when I ordered 44. They wouldn't accept that, simply stating they had checked with the warehouse and stressed I was sent the correct order! I went round this loop several times explaining 44 is not the same as 46. On complaining further they suggested I give the shoes to someone else and offered me 2 USD compensation when I paid over 40 USD for them. They said I could return the shoes but wouldn't provide me the address to send them to, stressing my fees would be very expensive as I needed to send them to China. They also reiterated that they valued me as a customer! I lost the will in the end. Dreadful experience, zero customer service.