Average
445 reviews
Epik LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Epik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 306 reviews with 5 stars · Clear filters
robert
Posted
The chat operator Emily was great and fixed the issue right away. She was fast, I didn't have to wait. Great support by Epik via Emily!
Response from Epik LLC· Jun 13, 2025
Hi Robert, thank you for the great review! We are so glad Emily was able to help you out, and that you are happy with our service!
James T.
Posted
I had about a day and a half to get a WordPress site moved to another domain to be in time for an essential conference message. Epik support team jumped on it, worked through complications, and got me online in time for the presentations.
Response from Epik LLC· Jun 13, 2025
Hi James, that is great to hear! We are so glad that our team was able to get this done quickly for you to meet your deadline. Thank you so much for the awesome feedback!
Richard K.
Posted
The customer service was knowledgeable and immediately solved the problem by providing the information I was missing. I needed to set up an authoritative name server for another domain and had created the A records but didn't know I also needed to set the hosts as custom name servers. That was not obvious to me. I had been trying to solve this same problem at Dreamscape and it was unresolved for 4 weeks! Rick answered the question within an hour, provided the answer, even thought about the question from different angles just in case, and gave me screenshots to illustrate the instructions. Now I can move forward with my business. I owe you, Epik.
Response from Epik LLC· Jun 13, 2025
Hello Richard, thank you for taking the time to leave us a review. We are always happy to help so please always feel free to reach out with any questions! We are so glad that Rick was able to help you out!
Sam
Posted
One of the website that I manage kept going offline or certain elements on the site were not appearing. Rick is awesome! He went above and beyond to help me with this reoccurring issue. Thank you, Rick! My issue was resolved within a few days since it was so complex but Rick was calm and always helpful. Much appreciated!
Response from Epik LLC· Jun 13, 2025
Hey Sam, thanks so much for the review and for being understanding while we fixed your website issue. We agree Rick is great, and we are so glad he was able to help you out! We are always here to help!
Manuel
Posted
Savannah was AWESOME!!!!!!! She provided EXCELLENT service and support!!! She was very kind and professional!! Employee of the year!!! Great job!!!
Response from Epik LLC· Jun 13, 2025
Hi Manuel, thank you for your wonderful review and for giving Savannah a shout out! She will be so happy to see your review. We are so glad she was able to provide you the support you needed!
Frank - Just F.
Posted
Epik has the best support. Real live people who want to help you, not offshored chat people that you have to jump through hurdles to get to. Emily Remington and Jonathan helped me solve some issues that I could not get my head around, so I can get back to business. I love Epik. Should have found them years ago. Like we say when we're new to Texas "Sorry I'm late: got here as soon as I could!"
Response from Epik LLC· Jun 13, 2025
Hello Frank, thanks so much for the great review! We are so proud to have a great team of wonderful people here, and are so glad they were able to help you out!
Zuma D.
Posted
I've switched my domains from GoDaddy to Epik many years ago. The main thing about Epik is their great customer service. Whenever I call or email with questions they always answer quickly (even on weekends). It kinda feels like my own IT dept. And, the user interface is easy to use. Some of these domain companies can be a little shady. Definitely use Epik.
Extremely C.
Posted
The support and service have been excellent. I am excited to see them adding new features and we are looking forward to promoting them with our partners and customers.
