Excellent
4,650 reviews
EndocaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovative hemp extracts, accessible worldwide. Endoca is dedicated to producing the finest and purest quality CBD oil from seed to shelf, never compromising on quality.
Endoca (endoca.com) has 4,650 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 126 reviews with 2 stars · Clear filters
Shane
Posted
Gave me a huge headache when I stopped taking it.
Response from Endoca· Oct 3, 2018
Hi Shane, How interesting, this is the first we have heard of this happening, we will contact you presently to learn more about this situation. Best, Endoca team
Christine Z.
Posted
What went well: The online ordering, the information of the service people, the online payment, and the delivery. What didn't go well: in the parcel was no invoice. There was a half a page 'delivery note' without the sender's address. The invoice was also not sent via email, I got only an 'Order Form' and it was also not included in the parcel which should be normal. Since I live in India and got the CBD bottles delivered in Germany when I visited there, I want to make a tax return for which I needed an invoice. I asked for the invoice to be sent or emailed and gave reasons why I need it, but got no reply. Later, back in India, I asked to which address i should send the documents for the tax return (postal mail). The lady at the info service had no idea, but she did search around and finally gave me the email ID of the accounting department. The accounting department still has no idea how tax refund work when products are exported out of the EU. This is surprising because before ordering the CBD bottles I asked especially that question, 'are you familiar with tax returns ?' and got a positive reply. But until today, 2 months later, I still have not received any positive reply that Endoca can or will do the tax return nor any postal address to where to send the original customs stamped documents. They say that they don't know how to do this and that I am the first person who asks for a tax refund. That's why only 2 stars. With greetings, Christine Zimm
Response from Endoca· Oct 3, 2018
Hi Christine, I will follow up this issue presently and get back to you, and we will get to the bottom of this together Apologies for the confusing situation, however we hope the products are working for you. Best, Endoca team
Chris M.
Posted
Very disappointed with my results, the oil gave me no relief from my pain, was very expensive being as a senior living on a fixed income, plus the taste is revolting. Still I guess it was worth a try. I must say though that the delivery time was excellent.
Response from Endoca· Sep 20, 2018
Hi Chris, Thank you for taking the time to leave a review here on Trustpilot. However, I am sad to hear that you did not experience the outcome that you were hoping for! Taste is indeed a very individual thing - however, I can personally recommend our suppositories if you want to be rid of the taste but do not want to compromise the absorption rate within the body. I wonder what type of condition you were looking to relieve -pain is a broad term. if you feel like it I would like to invite you to our Facebook community group where you can ask questions, seek advice and share your own experience with other CBD users - this may help you to find the right product. You can paste this link into your browser to find the group: https://www.facebook.com/groups/1889681597963676/?ref=pages_profile_groups_tab Otherwise please feel free to reach out to our customer care team via [email protected] Sincerely, Claire Endoca
C H.
Posted
Have tried other brands of cbd and never got the results I have with Endoca. Ordering is quick & easy. Shipment times are great.
Response from Endoca· Aug 24, 2018
Hi there, Thank you for leaving us with your experiences. We are glad to hear that both the products and the services we have provided have been more than satisfactory for you. Trustpilot is a very important resource for us as a company and we take our reviews very seriously. We have received a two star rating from you, but as your review was very positive, we think you may have done this mistakenly. If this was the case, we kindly ask you to edit it to the rating you believe we are deserving of. Otherwise, if you meant to leave us a two star review, please let us know what it is you think we can improve on. My kindest regards, Leora Endoca
ASN
Posted
Service is good but did not help for to control lymphoma or manage its side effects. Instead caused dry skin and acidic burps. Continued to have poor appetite.
Response from Endoca· Aug 22, 2018
Hello, Thank you for taking the time to share your experience with us. We are happy that you are satisfied with our customer service and would love for you to be able to fully enjoy our products as well. Maybe we can help you look into other product options that are a better fit for you. Also, for many, it takes some time before you may feel any relief. Please reach out to our customer care team to see if we are able to help you find a dosing regimen that works better for you and hopefully provides better results. You may reach us by email or live chat, 7 days a week! Best regards, ~Kymberli, Endoca
Deborah P.
Posted
Did not work at all for me. Went to a different company and got complete relief of my back pain. Also the taste is horrible. Tastes like I’m eating a marajuana plant!
Response from Endoca· Aug 22, 2018
Hi Deborah, We are sorry to hear that our products did not work out well for you. Please feel free to reach out to our customer care team at [email protected] to see if we are able to offer any helpful dosing information. We would love for you to be able to fully enjoy our products! In regards to the taste, our products are 100% all natural and organic. We do not add any flavors or other additives to our products to help with the taste. When you purchase from Endoca, you can expect all of our oils to have a strong, natural taste. Thank you for taking the time to share your experience with us so far. Best regards, ~Kymberli, Endoca
Daniel
Posted
The products were as described and customer service was good as far as delivery, but products not much help to me for my symptoms/pain. Before I placed order, did an on line chat----did not really give me much information or guidance from that and after I finished I thought it was a waste of time.
Response from Endoca· Aug 22, 2018
Hi Daniel, We are sorry to hear that the products didn’t work for you as you’d hoped. Sometimes it can take some time before you find your CBD sweet spot, not to mention different administration methods that may suit you, so we would say don’t give up just yet. As this is a review about your experience with your product and not our service, which I can see you thought was great, it would be great if you would like to leave a review about a products in the ‘Product Reviews’ section and change this review to reflect the experiences you had with our customer care, shipping and overall online experience. Every review we take very seriously, so we would appreciate greatly hearing from you. Our kindest regards, Leora Endoca
Ali
Posted
Hi I’ve had my order in MAY !!! Still no signs of my parcel ? LB299355055GB After my first parcel had been lost , you sent me the second as replacement ( that what you said ) I’ve contacted Australia post and they said that the parcel never made it to Australia Here is copy from Aus post : Hi Alena, I have checked and I can see the flight from the UK has arrived however this parcel doesn't appear to have been on board. You will need to contact the sender to let them know. They will need to speak to Royal Mail and request this be investigated from their end. They need to be able to let us know how this left the UK and why it wasn't on the flight that landed here. It's a little odd. Any support we can provide, please let us know but def contact that sender to get this process started.
Response from Endoca· Aug 8, 2018
Hi Ali, I understand this can be frustrating. If you could send an email to me at [email protected] and forward this message we will be more than happy to try and found out what has happened. I have notified the customer care team and they will be in touch once you send an email to the above address. We will be in touch soon. Thank you for letting us know and for your continued patience in this. Kindest regards, Leora Endoca
