Excellent
594 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 509 reviews with 5 stars · Clear filters
RBC
Posted
Always very quick to respond with very friendly service. They always update me if there is any delay with a planned delivery for my wife. Mia was especially helpful today! Recommend using Empress Mimi.
Ivan
Posted
Super helpful in recommending size and giving updates on my order. Also very active and replies quickly
Tara L.
Posted
Love the quality of clothing but the service is always amazing and fast - when my boxes aren't delivered due to mistake in France, CS reaches out ASAP and solves it, I really appreciate it!
Matt S.
Posted
Jezza was fantastic, she gave a very detailed response to my query and even added some additional details. Very appreciative of her timely response!
Lauren
Posted
Your customer service is almost as amazing as your beautiful lingerie❤️❤️❤️
Madra
Posted
Nice lingerie and even nicer customer service, Mia was incredibly helpful when the sizing wasn't quite right
Jenny S.
Posted
Jurie has been a great help! I had to also contact her recently to query how to make a return and also to flag an issue I had with a previous set. She helped me clear everything up and has been brilliant. Thank you!
Whenua O.
Posted
I have found that the responsiveness to my requests has been great and easy to manage. I appreciated the little surprise i got with my last request :)
