ElgatoReviews of elgato.com

worst service EVER. got answered after 6 days!! but, when i got a survey about how was there service, and i rated as super bad, someone send me a message within 10 minutes hahahaha that is bad guys, super bad!! a bad service always win good product.

I think Elgato does a very good job of buying the market, they control the sector that they are in with paid for product reviews at targeted people with this audience, and their tech is permanently faulty, I have 8 devices from Elgato and more than half don't work as described, on top of that they do not care about their customers at all, the customer service had me troubleshooting for a month, I had enough of this and asked for an exchanged they said I can but at my expense. I'm buying another product and hoping for a refund from a company I do not trust. I'd personally say avoid at all costs.

I have owned several EL Gato products including a stream deck, a capture card and most recently the Wave 3 microphone. At one time paying a little more for EL Gato products seemed like a good choice, but with my experience it has not been the case. Over time all of the above products let me down with compatibility issues during software updates and poor tech support. The wave 3 sound quality become so bad I just got rid of it after less than a year of use. I tried everything, wasted a lot of time and in the end it just didn't do the job. That's kind of been my experience with all EL Gato products. Sad but true. I wouldn't buy from them again.

Please don’t support this product until its fix ( 3 years and no software update) I have the elgato hd pro, video capture, and the amount of problems it makes is unplayable im streaming and playing apex legend a competitive game, and any second of delay or when a screem will froze will cost you the game or the tournament, its a living nightmare I promise myself that after this capture nightmare of a card i will never buy a card from them, the list of problems are your screen will alt tab cuz of the card will change resolution or what not in the pc, I tried everything its just the software is horrible , don buy this product the amount of black screen for like 10 seconds and game resolution that change is just huge.

AUDIO LOSS DURING STREAM/RECORDING ARE YOU KIDDING ME? YOU SCUMBACK🤬🤬🤬 I bought an Elgato HD60S for 220 dollars in 2019 september of 2019 but startet to activley use it in the end of 2019 or start of 2020. But after nearly 2 years later my elgato startet do this thing where it loses audio during a stream/recording if you want to get a good capture card go for hdmi video capture/USB capture cards instead they're cheaper and just as good as an elgato. And i use windows, windows 10

Elgato's sleek products have software bugs. Elgato doesn't care. Their customer support strategy is to throw the problems back at you. Bewarw

Rip Off company which claims things work on Apple Mac. THEY DO NOT. I run Catalina on a 32 Gig IMAC which I currently use for Music Production. I purchased a HD60 S for 60Fps Gaming along with OBS. They claim to have a plugin that works alongside this which is why I paid out £130 for the capture card. Guess what? It does not work. Constant audio loss and drops via the capture card when streaming. I am honestly disgusted that this company takes peoples money whom purchase products for MAC when they clearly do not work properly. I will be making a video about this for my channel and warning people not to buy terrible products for MAC. I Purchased 2 Keylight, Green Screen and the brand new FACECAM which are great but stay away from the capture cards.

HD60S was advertised to work on Mac. Since I bought it the sound cuts out after a few minutes. They have now changed their website to say only the HD60s+ works on Mac but won't refund me or let me exchange