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320 reviews
Eleras Automotive GroupHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 237 reviews with 5 stars · Clear filters
Shannon
Posted
David Jareo was so professional and very kind, very knowledgeable and easy to talk to. He is awesome!! I've only had one convo with him, but seemed like ive known him forever!! Will be requesting him in the future!!
Lexie M.
Posted
Katie O. Did am amazing job at helping me she help me so much she changed my mind about canceling my policy and made it a lot more affordable for me
Roxanne
Posted
I was thoroughly pleased with James Sedwick’s service!!! He truly was so pleasant to understanding my needs of canceling this policy. He also was very thorough in explaining the process and I can’t thank him enough for the wonderful conversation.
Howie S.
Posted
Jeremey was exceptional at his job he deserves more then a 5 star rating he deserves a 10 plus a raise and possible promotion he made the ease of the call enlightening as well as made our policy fit our budget kudos to Jeremy you need to keep him around. Thanks Howie stillmam
Laurel C.
Posted
My representative named Patrick was so very understanding, and patient with me. He informed me of all my options. I would definitely refer my friends and family to Patrick.
Camille ..
Posted
I made my final payment early April and everytime I called I was getting the run around about receiving proof of final payments and a copy of my contract I decided to call again n ask to speak to a supervisor My girl Terrica was sweet ,understanding and patiently waited until I vented my frustrations about the run around I was getting. She understood and stayed she was going to help me and apologized on behalf of the company Terrica will be the only person I will speak to moving forward with this company Her calmness calmed me down Thank you Terrica
Melvin M.
Posted
Patrick did a good job helping me
Howard R.
Posted
I’ve been receiving emails about a delinquent payment in my account. I spoke to several people about this situation. I spoke to Patrick one time this morning and he took care of the problem and resolved the issue in minutes. Great job Patrick.
