Wendy R.
Posted
In the end I had to cancel my order
In the end I had to cancel my order. EKsoftware was responsive and quick with the process.
Excellent
363 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 314 reviews with 5 stars · Clear filters
Wendy R.
Posted
In the end I had to cancel my order. EKsoftware was responsive and quick with the process.
Anthony
Posted
Was a little concerned to buy from a not so well known site. So, when my product key didn't show up I was getting a little concerned. I hit up support and spoke with Joe and he got it sent over right away. Joe even offered to stay on to make sure I didn't run into any issues installing Microsoft Office. Joe was very kind and helpful.
KS
Posted
Excellent customer service! Paul responded immediately and solved my problem installing the Microsoft 2021 package, by quickly removing the old Microsoft applications that were blocking the installation.
Terry45
Posted
EMRE was wonderful. He walked me through the entire install set-up on my new iMAC for the Office Suite, I am not technically savvy. He was easy to understand, patient, and logical with his delivery or execution. If more employees are like him in your company then I highly recommend it as a place to go and procure software. I could tell the Customer comes first.
Richard J.
Posted
Denzil was patient and polit. She helped me find the information to get my software working
Laurie
Posted
Emre was very patient & persevered attempting to resolve our downloading issue with software. Unfortunately, we still our having issues with the download but he has encouraged us to followup with him. Recommendation to his employer would be to offer him a promotion, salary increase &/or bonus.
Andrew R.
Posted
Quick response to my request to cancel my order. I bought a license but then saw I already had one. Within seconds of contacting the support person (Daniel) responded and cancelled my order. Even before he could reply I had the cancellation confirmation in my in-box. This is a super-trustworthy site. I will definitely use them for any software licenses needed in future.
Lorraine F.
Posted
Emre was very helpful when I could not download the new Microsoft Office package I purchased. He gave me step by step instructions and patiently waited as I did each step. Thank you for your professionalism and assistance!