Melissa O.
Posted
Fast and friendly response
Fast and friendly response
Response from Evergreen Credit Union· Sep 25, 2025
We're happy to help, Melissa! Thanks for leaving a review. Best, Emma Evergreen CU

Excellent
389 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 371 reviews with 5 stars · Clear filters
Melissa O.
Posted
Fast and friendly response
Response from Evergreen Credit Union· Sep 25, 2025
We're happy to help, Melissa! Thanks for leaving a review. Best, Emma Evergreen CU
Patrick D.
Posted
Anne was delightful, personable, knowledgeable, and helpful. She is definitely an asset to the organization and its members. Rachael in the Windham office has also been very helpful working through the financial issues before, during, and after the passing of Colette Day.
Response from Evergreen Credit Union· Sep 25, 2025
Hi Patrick, Thank you for sharing a review of your experiences with Rachel and Anne! Our team is always happy to help. Best, Emma Evergreen CU
Miggy
Posted
I worked with Casey Dunton‑Cross to take out an auto loan and she was so patient and helpful. She texted me throughout the process and made sure that I was able to purchase my car. On top of that, the rate was very competitive. I highly recommend Casey and Evergreen!
Response from Evergreen Credit Union· Sep 4, 2025
Hi Miggy, Congratulations on your new car! We're happy to see that Casey helped you with your auto loan. If you ever have any questions about your account, please call us at (207) 221-5000 or visit one of our 5 branches throughout southern Maine. Thank you, Emma Evergreen CU
customer
Posted
I do not remember the young ladies name that helped me, but she went above and beyond to make sure I had the answer I needed.
Response from Evergreen Credit Union· Sep 4, 2025
Thank you for leaving a review! We're proud to offer world-class service to our members. If you have any questions about your account, feel free to call us at (207) 221-5000! Best, Emma Evergreen CU
Belinda B.
Posted
I have been going between Direct TV and AT&T over a payment made in June via automated payment system with no luck and much frustration. Direct TV insisted a refund was given directly back to my share draft acct, and also told me I had to take it up with AT&T even though my bank statement was proof Direct TV received payment. After a 3 hour ordeal with no resolution, Bailey @ EGCU was kind & patiently listened to my issue and immediately took over this case. Maybe EGCU will have better luck going up against these 2 big conglomerates ! Thank you Bailey, true example of excellent customer service experience with this credit union.
Response from Evergreen Credit Union· Aug 7, 2025
Hi Belinda, We're happy to see that Bailey was able to help with your case! We're here to help. Feel free to call us at (207) 221-5000 with any questions about your account! Best, Emma Evergreen CU
Mary Lee L.
Posted
Cassey was so helpfull! She made the whole process very simple. I've been with EGCU for over 20 years and never a complaint!! They're awesome 👌
Response from Evergreen Credit Union· Jul 24, 2025
Hi Mary, We're so glad you had a pleasant experience! Thank you for sharing it with us. Best, Emma Evergreen CU
Howard
Posted
Loved the easy virtual application. Rachel was right on it and related to my questions quickly.
Response from Evergreen Credit Union· Jul 18, 2025
Thank you for your review, Howard! We're glad to hear your experience with our digital application and with Rachel were exceptional. Best, Emma Evergreen CU
Michelle M.
Posted
We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpful through everything and was always available to answer our questions. We would highly recommend their services to anyone. Sarah is very knowledgeable, patient and just a genuine soul to work with!
Response from Evergreen Credit Union· Jul 24, 2025
Hi Michelle, Congratulations on your new home! Welcome to Maine, we're here to help! Best, Emma Evergreen CU