Excellent
389 reviews
Evergreen Credit UnionHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 371 reviews with 5 stars · Clear filters
customer
Posted
Always great service
Response from Evergreen Credit Union· Dec 16, 2021
Good Afternoon James, Thank you for your review. We appreciated the feedback and I will certainly pass this to the team. As always, please reach out to us at any time if you have any future concerns or issues. Regards, Paul L Evergreen Credit Union Member Services
customer
Posted
Member services rep Julia Leighton has gone above and beyond for me several times, and was even able to request a review of my specific concern by a VP of the institution! I am extremely satisfied with all of my dealings with her!
Response from Evergreen Credit Union· Dec 16, 2021
Good Morning [email protected], I want to thank you for your review. We strive to provide the best service we can. I will be happy to share your comments with Julia. Thanks for your time to write this. If there is anything else we can ever assist with, do not hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Services
George
Posted
The loan process was fast, easy and professional. The person that handled the transaction was terrific and offered to help refinance any other loans if we were so inclined. ( we did a few weeks later) On a scale of 1 to 5 a definite 12!
Response from Evergreen Credit Union· Dec 13, 2021
Good Afternoon George, Your time to fill out an honest survey is most appreciated. We can only provide the best service when we hear from those we assist. If we can be of further assistance never hesitate to reach out to us. Again thank you for your time. Regards, Paul L Evergreen Credit Union Member Services
matthew H.
Posted
Couldn’t be happier with our experience with EGCU. Helpful and courteous. Best in the business.
Response from Evergreen Credit Union· Dec 13, 2021
Good Day Matthew, Thank you for taking the time to tell us about your experience. We are grateful for assisting with your financial needs. If there is anything you do need, please do not hesitate to reach out to us at any time. Regards, Paul L Evergreen Credit Union Member Services
Carol K.
Posted
The team at Evergreen that assisted with the PPP loans was tremendously helpful. The process was made easier and they were there to answer any questions. Good work and greatly appreciated.
Response from Evergreen Credit Union· Dec 10, 2021
Good Day Carol, Thank you for your posted message. We are grateful for your time to write and post this. Our team here at Evergreen Credit Union strives to provide the best service to anyone that requires assistance. We are grateful for your membership. If there is anything else you expect from us, do not hesitate to reach out at any time. Regards, Paul L Evergreen Credit Union Member Services
Toni C.
Posted
Service was great. Very helpful and carring about your situation.
Response from Evergreen Credit Union· Dec 3, 2021
Good Afternoon Toni, Thank you for your time to submit your review. We certainly appreciate your efforts. If you care to provide any further information, particularly who may have assisted you, I am happy to let them know of their good work. All of us here at Evergreen Credit Union, strive to provide the best service you deserve and expect. Thank you again. Paul L Evergreen Credit Union Member Services
customer
Posted
Isaiah Wright was extremely helpful and responsive throughout the entire process. 10/10 would recommend him for any kind of loan assistance. Thank you!
Response from Evergreen Credit Union· Nov 10, 2021
Good Morning, Thank you so much for your posting. This is great news and I will be sure to pass your review to Isaiah. Please know if there is anything else we can help with, do not hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Services
Samantha
Posted
Karen and all the Evergreen staff were amazing to work with for my vehicle loan. They went above and beyond to make this a fast and easy process.
Response from Evergreen Credit Union· Oct 27, 2021
Good Afternoon Samantha, I am responding to your kind posting. Thank you for taking the time to do this. We very much appreciate the positive words and your time to write this up. I will pass this on to the team. If we can be of any further assistance, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Services
