Excellent
238 reviews
eFax CorporateHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Bill M.
Posted
Needed hep with adding 2 new fax numbers to our account. I worked with Eleonora and she walked me through the steps to get them setup. Very helpful. Great customer service.
Response from eFax Corporate· Jun 3, 2021
Bill, we are incredibly grateful that you took the time out to leave us a 5-Star review. Have a wonderful day
Michael
Posted
I had a simple question, but Eleanora was able to confirm it for me quickly. She's a treasure, and I hope all her dreams come true.
Response from eFax Corporate· May 28, 2021
Michael, Thank you so much for taking the time to leave us a 5-star rating - your words are much appreciated! We wish you a wonderful day and weekend.
Kimberly A.
Posted
Patrice was extremely helpful and met all my needs. Don't hesitate to reach out to him.
Response from eFax Corporate· May 6, 2021
Thank you so much Kimberly for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Peter
Posted
Eleonora was very helpful and proactive with our issue, Eleonora discovered the fault due to investigating the issue prior to calling me. Very cheerful and polite, knows her stuff without a doubt. Thanks very much
Response from eFax Corporate· May 4, 2021
Thanks Peter for this very nice review. We are delighted to read it and will be happy to assist you again in the future. Have a great day.
AARon
Posted
I would have given Lais Tedeschi at eFax Corporate Customer Support 10 stars if possable.
Response from eFax Corporate· Apr 21, 2021
What a great review. Thanks a million Aaron for taking the time to leave those nice words about the support and more specifically Lais. We wish a wonderful day.
Ben
Posted
Lais was nice and helpful. quick answer and call back. I will use your help with further problems. Thanks
Response from eFax Corporate· Apr 21, 2021
Ben, we are delighted with the review you left and will be more than happy to help you again if necessary. Thanks again and have a great day.
Richard M.
Posted
Eleonora was able to resolve my issue immediately. She is very personable, friendly and knowledgeable. Enjoyed her cheery disposition in the early morning hours. Thank you for your great customer service!
Response from eFax Corporate· Apr 20, 2021
Thank you Richard. It is pleasant to read such a great review based on the assistance received from our Corporate Team and we will ensure that Eleonora is aware of it. Have a wonderful day.
Lee A.
Posted
I want to take this opportunity to "greatly thank" Eleonora De Grandi for all her assistance in providing me with the email addresses to update our company name & contact name for our invoices going forward. It has taken several attempts to get this update changed/resolved, so I'm hoping the email I sent today to Billing Inquiries & Corp Orders will be taken care of.
Response from eFax Corporate· Apr 15, 2021
Lee, we will take this opportunity to thank you a million times to take a moment and leave this great feedaback. It is important for us to provide you the best support possible and we will remain available if needed. Have a wonderful week.
