EarthwiseseedReviews of earthwiseseed.com

I placed my order in March. It is now the end of May, and I haven't received anything. They have repeatedly told me that my order is a "priority," which it obviously isn't. I have asked for a refund, and now I just get silence.

Scammers! They take your money and never ship the product. They'll start off friendly via email for customer service and then ghost you

Why let customers order products if you can't filfill the orders? My order sat in limbo for a month. I contacted customer service and got a fairly prompt response from "Jim" who said he'd get my order moving immediately. Another week went by with no change, so after another email to "Jim" with no response I disputed the transaction with my bank to make sure I get my money back. Giant waste of time. Should've looked into them closer before ordering. Lesson learned

TLDR; this company is a total scam - stay away!! On 4-20-26 an order was placed, which was acknowledged and said it would take 2-3 days to process. On 4-22 a shipping label was created with an estimated delivery date of 4-23. When the tracking indicated the package had still not been received by UPS on 5-1 I reached out to check. They said it would be picked up by UPS within 12 hours. I waited 3 days to follow up (5-4). There was no reply. I followed up again the next day (5-5). They then said it was a new shipping system and my order was on a pallet that UPS just hadn't scanned into the system yet, and was definitely heading my way. I waited two more days (5-7) and followed up again, stating I was concerned by the ongoing delays and poor reputation this company had online for these exact scam techniques, so wanted reassurance the order was actually moving along. They copy/pasted the same reply from 5-5. It's now been two more weeks and still nothing. I reported fraud to my credit card company and they still haven't heard back from this scam company. Shame.

Ordered seeds 4/2; it is now 5/21. No seeds have been delivered. When I asked for a refund, I was promised discounts, which never materialized. Bad company. Save your money.

I wish I could rate zero stars. I ordered on March 17, followed up on April 14 and was told it was about to ship- A label was created the next day, but that label still hasn't moved or been scanned. I emailed several more times, including today, and just keep getting the same "small company, doing our best" line.

Would leave zero stars if I could. Placed an order on 18 March. A shipping label with UPS was immediately created with a delivery date of 16 April. That day came and went without receiving the package. Now, on 19 May, I have emailed them 4 times asking on the status. All they do is recycle the same two responses. #1. "Due to the high volume of orders, when our carriers collect shipments on pallets from our facility, processing and updating the tracking information can sometimes be delayed." or #2 "Thanks for reaching out. It looks like your tracking has been sitting on “label created” for a bit longer than it should." "We’re going to go ahead and take care of this right away on our end. Your order is being pushed through again today, this way it gets out without any further delay." "You’ll keep the same tracking number, and you should start to see movement very soon." Long story short, I have not yet received my seeds nor have I received my requested refund. I have filed a complaint with the State Attorney General's Office - Consumer Protection Division.

Earthwise failed to ship an order I placed March 2, 2026 and still hadn’t received by May 18, 2026. After false promises regarding shipping, printing shipment label, still waiting another month and lackluster responses, I asked them to cancel my order. I also disputed with my credit card company to ensure I get my money back. Be weary of this company.