EarthbreezeReviews of earthbreeze.com

I ordered one pack of sheets that I never even received. Over one week with no delivery. I contacted them and they claimed it was sent usps. I checked usps Informed Delivery and there were no packages scheduled for my address. Nothing. So they lied. Now they are claiming to send a replacement. How the hell you replace nothing. Scam artists.

Absolute SCAM! Do NOT Order from Earth Breeze! I ordered once just to try their product, and WITHOUT my consent or knowledge, they automatically subscribed me to a monthly subscription. Total sneaky tactic. When I saw the next month’s order being prepared to ship, I immediately emailed them. I explained I never ordered it, asked them to cancel the shipment since it was still in their warehouse, refund my $147.25 in full, and cancel the fake recurring subscription. Their team acknowledged the mistake, promised they would stop the shipment, issue a full refund, and cancel everything. A few days later, I get an email saying the order was shipped anyway. I contacted them again right away, made it crystal clear I did not order this and would not be responsible for any return shipping costs. I demanded they send me a prepaid shipping label to return it. I even had to escalate to my payment provider. Instead of cooperating and admitting their error, Earth Breeze just sent the delivery confirmation and refused to refund me. I’m STILL fighting to get my money back weeks later. They keep promising via email to send the prepaid label but never actually do it — just endless back-and-forth messages with zero resolution. Classic runaround. Beware: These people are total scammers. They love to market themselves as a “Canadian” eco-friendly green company, but it’s all fake. They trap you with unauthorized subscriptions and then steal your money. Learn from my experience — never order from Earth Breeze. Save yourself the headache and the lost cash.

A month after ordering a One Time order, I get a $72 dollar bill on my Credit Card to Earthbreeze. Then I got an email my order had been shipped. I did NOT sign up for a subscription. Customer service said I did and was nothing they could do about it. After a hard time getting the "subscription" cancelled they still refused to refund my money since they had already shipped it. 2 days later I get an email about how to make changes to my current subscription. I am still battling it out with these very unscrupulous people. As for the product itself, I have a top loading washer. It leaves an icky white residue on the clothes and washer. And it does NOT clean well at all. You have been warned, do not buy or try this product.

Their major selling points: NO PLASTIC, NO WASTED WATER. Well, someone in marketing missed the memo. They are now selling stain remover, mostly WATER, in PLASTIC spray bottles. Mission and ethics gone, customer gone.

🇨🇦🚨 Stop calling this Canadian — it’s NOT. Earth Breeze is: American-owned Based in Oregon. Only recently moving some production to the USA from China (not even fully done) Mine didn’t ship from Canada either and I had to deal with canceling a subscription I never signed up for. Meanwhile, Tru Earth is actually Canadian-made. Selling in Canada ≠ Canadian company. Misleading marketing like this is exactly how companies lose respect. This video sold me then when it took so long to arrive I looked into it not 🇨🇦 at all! Anyway will not be a retuning customer! Buyer beware ⚠️

I signed up for a subscription but didn't get what I was supposed to. When I went to cancel my subscription it was extremely difficult. Everything has to be canceled separately.

HUGELY expensive. Apparently, I was supposed to receive some "free gifts" with my first order but received nothing but a thin envelope of what looks like small slips of paper. I suppose those are made of detergent. I only tried them once and could not tell if they cleaned the clothes or not. There was no fragrance, one way or the other. All of a sudden I received an email from them this morning (Saturday a.m.), acknowledging a second "order" (which I did not order) and telling me they had sent me ANOTHER shipment, without giving me a chance to say no. When I wrote them and told them I had not even had a chance to use the first envelope of detergent sheets, they responded claiming that I had agreed to a subscription and hoping I enjoyed the detergent and the "free gifts." What a smarmy thing to say! There were NO FREE GIFTS and the detergent is way too expensive. These people are scammers.

I ordered from this company through social media add. I ordered several products from them. I never ever saw anything suggesting a reoccurring payment or subscription! I now have a notification saying they are charging me twice what I paid before with an order I never made. Earth Breeze is a total scam company being very sneaky and fooling customers into a reoccurring plan without making it clear that is what you are signing up for!!! Customers beware of this company that acts all nice and kind in their advertising, even encouraging seniors, then scamming you into a reoccurring payment and product!!!! Don’t buy from this company!!!!