Excellent
604 reviews
DropguysHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 537 reviews with 5 stars · Clear filters
Artie C.
Posted
Best customer service ever
Response from Dropguys· Jul 26, 2026
Thanks so much, Artie! That really means a lot to us. We're grateful for your support and are so happy you had a great experience with our team! — The Dropguys Team
Scott
Posted
Located this product from a recommendation on a website. Glad for that as it had all of what I need to protect my iPhone 17 Pro. Phone case, screen protector and camera lens protector went on easy and the look and most important the feel was excellent. Reasonable price for protecting my new phone investment. JThe reviews and the website made me feel confident on the protection I will receive from this product.
Response from Dropguys· Jul 26, 2026
Thanks so much, Scott! We're really glad you found us and that everything went on smoothly. It's great to hear you're happy with the look, feel, and protection. We appreciate you trusting us to help protect your new iPhone! — The Dropguys Team
Elliott K.
Posted
Excellent and fast response to my "wrong size" message. Very kind and generous resolution to the issue.
Response from Dropguys· Jul 26, 2026
Thanks, Elliott! We're glad we could help get the sizing issue sorted out quickly. We really appreciate your kind words and are happy we could make the process easy for you! — The Dropguys Team
Tracy B.
Posted
I emailed my issue. I ordered the wrong lens cover. I was surprised and the almost immediate response chat said it might me 24 hours! They took care of me and even though it was my mistake sent me a correct lens cover at no charge! Very impressed with the customer service I received. So happy I chose Drop Guys.
Response from Dropguys· Jul 26, 2026
Thanks so much, Tracy! We're really glad we could get everything sorted out for you. Mistakes happen, and we're happy we could make it an easy fix. We truly appreciate your kind words and are so glad you chose DropGuys! — The Dropguys Team
Teresa M.
Posted
My order is out of stock at the moment; I’m still awaiting delivery. To that end, Customer Service has been amazing. Cannot wait for my case!!
Response from Dropguys· Jul 26, 2026
Thanks so much, Teresa! We know the wait hasn't been ideal, and we really appreciate your patience. It means a lot to hear our team has been able to help along the way. We can't wait for your case to arrive either. We hope you love it! — The Dropguys Team
Mike
Posted
Corrected my order mistake quickly and easily
Response from Dropguys· Jul 18, 2026
Thanks, Mike! We're glad we could get everything corrected quickly for you. We appreciate your support and hope you enjoy your order! — The Dropguys Team
Jen G.
Posted
The products are really top-notch, and when I made a mistake in ordering, the agent was super quick to respond and take care of it in the best way for me.
Response from Dropguys· Jul 18, 2026
Thanks so much, Jen! We're so glad we could help get your order sorted out quickly. Mistakes happen, and we're happy we could make the process easy. Thanks for the kind words and for choosing DropGuys! — The Dropguys Team
KMT
Posted
Reply was timely. I was able to order my products later that same day.
Response from Dropguys· Jul 18, 2026
Thank you! We're glad we could get back to you quickly and help you place your order. We appreciate you taking the time to share your experience! — The Dropguys Team
