DropReviews of drop.com

Very quick response time and solution, excellent service all around

Fast Response great quality products

I had a positive experience with returning one of my order. Took a while but very professional. I do hope they restock some of their more popular items. The wait can be quite long.

The Drop team was incredibly helpful with the return process for a product that didn’t work out. They sent the return label without any questions. Due to my travel schedule, I couldn’t return the product immediately, and I appreciated their follow-up to ensure everything was okay on my end. Overall, great customer support from Drop.

Had an item missing from my order. Which, wasn’t great but I understand it happened. What was great though was that support was super quick to respond and address. Instantly relieved any kind of worry that I had. Would definitely recommend!

I was hesitant to order from Drop since I'm based in Europe and I'd read a few comments over here about people who had a lot of issues when ordering from Europe. I thought I'd just write a review to give my experience, ordering from The Netherlands: everything went super smooth. Keyboard was sent within the indicated time, I was able to track the package the whole time and the custom clearance + delivery transition to the European countries went very well. My partner was thrilled with his Lord of the Rings keyboard. So it doesn't always go wrong!

Excelent company. I bought my sennheiser 6XX for 199 and then 3 days later the price had a drop, so i asked for a adjustment on what I paid and they refund me the difference, thank you so much!

Phenomenal customer support that helped me quickly, efficiently, and with friendly support agents. Will always recommend drop and Maryann was fantastic to work with.