DrivseReviews of drivse.com

The first showerhead only lasted 4 months before the plastic on the handle sprung leaks that sprayed outside the shower. So I replaced because we need the pressure it produces for us. It happens again I won't but another one.

Took forever to get product and even longer to try and return it. Before you buy this you should know that a return will cost you 10% plus shipping costs. They literally haggle with you over the return amount. I would never buy this product again nor recommend it!!!

No heads ip on additionalitems needed for the shower head system. First the shower head. Then after u place the order, it pops up you need filters. Buy 3 get 3 free they said…. GOT CHARGED FOR 6 ! Then next thing pops is for the hardware to install!!! I called my credit card company, then contacted Drivse immediately to cancel the entire order. I get… we can do this. We can do that. I constantly refused. Finally they gave up once I explained I had called my credit card company first. I do want to thank Yvann, she was just doing her job, with eventually getting my order cancelled. She polite and courteous and was very understanding. Now I wait up to 24 hours for an e-mail with cancel confirmation number and 1-5 days for credit on my credit card. 🤞🏻

Title: From a $39 Ad to a $150 Charge Based on my experience, I would encourage anyone considering a purchase from Drivse to read customer reviews carefully before placing an order. I saw an advertisement on my phone promoting shower heads for only $39. The ad made them look like an excellent value, so I entered my credit card information to place an order. Before completing the purchase, I scrolled down and realized the $39 price was only for the shower head. The hose, mounting bracket, and filters all cost extra. As soon as I realized that, I immediately tried to cancel the order by emailing the company. The company replied that it was "too late" because my order had already been processed. I found that difficult to believe since I had attempted to cancel almost immediately. Instead of the $39 purchase I expected, my credit card was charged more than $150. The order included three shower heads, even though I had only been interested in the advertised offer. Despite several emails, customer service refused to cancel the order. About 12 days later, the package arrived. The shower heads were packed in thin, inexpensive boxes inside a flimsy shipping package. I have not tested them because I did not purchase the hose needed to connect them, so I cannot comment on the quality of the product itself. The company later offered to refund only $23.52 if I kept the three shower heads. I declined the offer and requested a full refund. I never received another response. I want to be fair. This review is not about the quality of the shower heads because I have not used them. It is about my experience with the ordering process and customer service. Based on my experience, I cannot recommend doing business with Drivse.

I have been very hard trying to return items back. These items are in it original boxes and never been used whatsoever. Please send me a return address as soon as possible. Your support and understanding truly would be appreciated 🙏👍.

This company is fraudulent in their behaviours. They sign you up to subscription without telling you they have done it. The only way you discover it’s in place is after they send you an order is on its way email. When you advise you didn’t make the order they say to bad, it’s in transit there’s nothing we can do. There’s is something you can do, you can refund the fraudulent transaction and stop signing up people to a subscription without their knowledge. If you believe subscription is honest and ethical, make it clear and give the customer the choice. Hiding it is sketchy. Do not purchase from this company until they clean up their website and poor practices of ripping off customers.

I hit the wand on the shower wall and it cracked. But i ordered two heads just now. Ask me again in two months

I did NOT get what I ordered, and they have been taking $39 a month out of my checking account for filters that I DID NOT SIGN UP FOR. Scam. Run away, don't walk. I'm filing a complaint with my state's attorney general.