Charles M.
Posted
Dribbleup handled my concern promptly.
Dribbleup handled my concern in a prompt and successful manner. They followed up and made sure to inform me that the problem was resolved. Their customer service has met all my expectations.

Average
301 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 204 reviews with 5 stars · Clear filters
Charles M.
Posted
Dribbleup handled my concern in a prompt and successful manner. They followed up and made sure to inform me that the problem was resolved. Their customer service has met all my expectations.
Jayson T.
Posted
Great customer service. They were very helpful and fast. No questions asked and replaced a broken stand. Now the dribble up app and basketball have really made my daughters more confident dribbling on the court. We could see a difference within a week. I would highly recommend.
Brenda
Posted
Awesome customer service! Alyssa was so helpful with finding out about my delivery. Dribble up staff has always been quick to response to my many questions. Brenda
Doreen
Posted
I bought for my grandson and he didn’t use the subscription. All I did was send an email and they canceled the subscription. Have never experienced such ease with cancellation of anything. These peeps have awesome customer service! I hesitated to buy because I figure it would be a hassle but no hassle at all!
Diane C.
Posted
Great experience!
Linda G.
Posted
I purchased two items as Christmas Gifts so I have not given them out yet, but I accidently ordered a baseball glove incorrectly (wrong hand) and after receiving the order I realized this. Customer service was excellent in getting this returned and re-ordered very quickly. I recommend this company highly.
Two B.
Posted
DribbleUp Customer Service by far exceeded our expectations! We were so excited to purchase the DribbleUp Soccar ball for our son for Christmas, I ordered the wrong ball. I emailed them the day after delivery noting what had happened. They responded ASAP with a return label and shipped the correct ball the very next day. Our experience so far has been exceptional!
Ckn
Posted
Customer service responded immediately. Excellent communication and thoroughly followed through.