Average
301 reviews
DribbleupHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 204 reviews with 5 stars · Clear filters
Keri
Posted
Company was very helpful. I bought the basketball and soccerball for my daughter, She was super excited about the soccerball, but not the basketball. The company made it very easy to return and refunded very quickly.
Troy J.
Posted
These guys have a great thing going. If you reallly want to invest in your child’s skills, I’d highly recommend this service. The more touches a kid can get on a ball, the better their skills will be. 20 minutes of purposed dribbling is better than the usual random dribbling in my driveway. Now my son does both. I’ve seen complaints about subscriptions being hidden and people not being charged correctly, but it definitely wasn’t hidden and my billing has always been correct. Additionally, their customer service is on point. Within a few days of using the elite stand that I ordered with the basketball, it had broken. The construction of the stand isn’t industrial for sure but it works. At any rate, I reached out to them about it and they replaced it no questions asked. I received the new one within four days. Overall I’m satisfied with this product. I’m anxious to see what results will look like 6 weeks from now after having my son use it 20 minutes per day. Thanks DribbleUp!
KingJazzy
Posted
I ordered my 8 yr old son a soccor ball for Christmas and told him he had a virtual coach, he wasn't that excited. He explained that soccor isn't his sport anymore and that basketball was. I immediately emailed customer service and let them know and they sent me a return label that day and as soon as the soccor ball was back in the mail and I let them know through email, they shipped out a basketball in his size! They were super helpful in fixing my mistake and it was all done through the same email string! I didn't have to do much at all. And now my son is excited to receive his basketball and use his virtual coach to learn some moves!!! I'm glad they had an easy fix for it. They really have great customer service!!! ⭐️⭐️⭐️⭐️⭐️
Angela
Posted
Great Customer Service! My great nephew belonged to a training center that has equipment similar to the smart basketball I got him for Christmas. Dribble up right away accepted my request to return for a full refund.
Amanda K.
Posted
This company has some amazing customer service! Super responsive and helpful!
Krislyn R.
Posted
Great product and even better customer service
Christina Louise W.
Posted
Ordered what I thought was the basketball for my grandson and by my own mistake got the exercise ball. After christmas when my grandson opened it and found out I ordered wrong ball, I wrote to company told them my mistake and they sent me a return label and sent me out the one I originally wanted! No question asked. Great customer service!!
Sam L.
Posted
I love their customer services. Quick to respond and top rated services!
